Sofia Delgado Email & Phone Number

United States

- Provide assistance to the Human Resources department by updating databases and tracking onboarding processes.- Develop interview models and evaluate candidate profiles to ensure the selection of top talent.- Create comprehensive training packages to enhance the skills and development of Virtual Assistants (VAs).- Serve as a liaison between VAs and management, addressing issues and discussing work conditions to maintain a productive work environment.

- Evaluate online information of candidates from various profiles (IT, Sales, Talent Operations, and others) and international backgrounds, including positions based in the United States, to assess fit.- Contact candidates via phone, Skype, LinkedIn, or email to validate interest and motivate participation.- Schedule internal and technical interviews, send invites, and keep records updated.- Interview candidates to assess qualifications, experience, interests, and commitment.- Follow up with candidates throughout the selection process.

● Manage the recruitment process, finding suitable candidates for Junior, Semi Senior, and Senior roles.● Identify opportunities to improve HR processes and propose solutions to increase efficiencies.● Led the onboarding process for +50 employees.● Implement psychological tests and their interpretation as part of the candidate filtering process.● Develop job descriptions and profiles for key executive positions.● Active participation in projects aimed to improve the emotional salary of employees and their overall benefitswithin the company.● Provide liaison between management and employees in the payment process, ensuring proper invoicing and follow-up on payments.

Maracaibo, Estado Zulia, Venezuela

● Assist in posting job advertisements, reviewing resumes, and conducting initial screening interviews.● Coordinate interview schedules and communicate with candidates throughout the recruitment process.● Support the onboarding process for new hires, including conducting orientation sessions and completingnecessary paperwork.● Plan and execute workshops for personnel to provide tools for their personal and professional growth.● Coordinate employee performance evaluation processes and provide administrative support.● Maintain HR databases and generate reports as required.● Support HR projects and initiatives, such as employee surveys and HR system implementations

Maracaibo, Estado Zulia, Venezuela

● Offer personalized recommendations and guide customers in their selection process based on their preferences, occasion, and budget.● Build and maintain strong customer relationships to foster loyalty and generate repeat business.● Develop in-depth product knowledge to effectively communicate the features, benefits, and unique selling pointsof various jewelry pieces