Sofia Fernandes Email & Phone Number

Porto, Portugal

- oversight of management activities for the team, including allocation of tasks and development of the team members- managing relationships with key stakeholders, both internal and external, to ensure clear communication of project status and risks, dependencies and issues- presenting to senior management at steering committees and making decisions independently when required

Porto, Portugal

Client facing team Coordinate the day-to-day activity in the following T2S markets: Euronext, Italy, Spain and German markets;Management a team of 10 FTE, planning its’ daily work, goals and growth; Escalation point for all issues concerning the activity;Planning, organizing and conducting meetings (daily, weekly, monthly 1-1);Active participation in development projects impacting the team and/or activity.Review of controls and procedures seeking to improve efficiency and minimize operational risk.Produce activity reports and team KPIs.Recruitment of new team members and managing HR team related issues. Establishing training needs; organizing on job training; development of new training program.Performance appraisal, defining the yearly objectives and development plan.Provide reporting and Key Performance Indicators;Participate in the various projects related with client onboarding, migrations, new functionalities and implementation;

Porto E Região, Portugal

Client facing teamInvited to integrate Settlement team in Porto for TOM project, which includes Settlement for various markets (Spanish, German, French and Italian).Responsible for providing the necessary training Provide continues feedback and improvement points concerning the traineesParticipate in client meeting as settlement expert, assisting in operational queriesPerform onboarding testingManagement of client queriesManaging client expectations and queries, respecting the time frames and daily cutoffs.

Lisboa E Região, Portugal

Client facing and processing team (end to end process) Account Manager and processer for the Local Settlement department for the Madrid Settlement team.In charge with the settlement of client's custody and clearing operations on the local Spanish market. Responsible for managing client expectations and queries, complete the necessary actions within the time frame and daily cutoffs, among others tasks mostly connected with the Local Spanish Market.

Lisboa E Região, Portugal

Research fellowshipFellowship reference number: IMM/BTI/115-2016Project: LISBOA-01-0145-FEDER-007391I was integrated in the Unit for Genetic Diseases and Pharmacogenetics, and my role was to execute laboratory procedures, techniques, analysis and clinical reporting. The aim in this unit was the diagnose of genetic diseases (hereditary or not).

Coimbra E Região, Portugal

Where I executed my master dissertation. During this time, I worked full-time on this project and integrated a plural team of scientist, doctors, technicians and researchers. This allowed me to produce high quality papers, presentations, communications and results.

Coimbra E Região, Portugal

Main Areas:Schizophrenia, Suicide, Domestic violence, and AlcoholismI began my career as a volunteer in an internship for 2 months in the Unit of Clinical and Molecular Genetics, and then continued working as an assistant. I helped with the stock management and provide monthly reports on the material that was lacking. Also, I assisted other master students executing their tasks and learned the best practices to do such techniques. Later on, I started working in clinical data organization and executing bibliographic research, and producing my material for poster presentations and oral communications.

Master'S Degree, Biology/Biological Sciences, General, 18 Out Of 20

Activities and Societies: Participation in several projects promoted in the master program.Approached areas: ▪ Oncoimmunology ▪ Infectious.

Graduation, Biology, 15 Out Of 20

Activities and Societies: Participation in several projects promoted by the graduation program.Approached areas: ▪ Cellular and Molecular.