Sofia Galo Email & Phone Number

Dania, Florida, United States

Lease up Property - 336 units · Maximize gross rent.· Minimize vacant and delinquent rent loss.· Maximize miscellaneous income items.· Acting as petty cash custodian, dispensing of cash for validated receipts and voucher reimbursement preparation· Control Expenditures· Plan, schedule, and control expenditures in order to obtain products and services at minimum cost.· Review and approve purchase and payables.· Schedule and approve vendor services.· Pay property level bills in accordance with company policy and dates established by Property Accounting and forward cash disbursement journals to the Accounting Supervisor· Prepare and maintain purchases, property repairs and capital improvement items on property improvement log and utility log.· Verify that invoices are paid in a timely manner and in accordance with budget constraints.· Update Resident deposit audit and post security deposits in a timely manner· Generate traffic in the most cost-effective manner.· Supervise leasing of units; Engage directly in leasing activities.· Review market plans with compliance officer on monthly basis depending on occupancy standards.· Schedule work of on-site staff· Motivate by giving consistent feedback.· Conduct Performance Evaluations in Accordance with scheduled review cycles.· Schedule maintenance in response to resident requests· Respond to resident complaints.

Miami, Florida, United States

Miami, Florida, United States

· Accept rent and follow-up on delinquencies.· Post rent and miscellaneous income receipts· Make bank deposits daily or when receipts are on hand, scan daily.· Post and follow-up on NSF checks· Handle evictions and NSF warrants· Turn over bad debts for collection.· Report income collection to Property Accounting· Resolve all accounting discrepancies as soon as possible.· Verify that information on move-in and renewal leases agree with information in the computer.· Handles resident complaints in a prompt, courteous and efficient manner.· Take, issue, and maintain work orders in Yardi.· Record notices to vacate; interview resident to determine reason for vacating.· Verify applications and process with accuracy and timeliness.· Input move-in and move-outs in computer.· Prepare lease renewal and rental increase notices to be reviewed by Regional Manager and Property ManagerInspect units prior to move-in· Inspect apartments with new resident and complete appropriate forms.· Perform all functions relating to collections, Non-Sufficient Funds (NSF's), warrant process and evictions.· Update and maintain Utility Log· Aid in leasing activities and resident relations· Answer telephone while maintaining courteous and helpful attitude to residents and prospects.· Plan and direct social activities as needed and required by the LURA.· Follow owner and management procedures as directed.· Follow owner and management procedures as directed.· Follow owner and management procedures as directed.

Miami, Florida, United States

· TRG Management/The Related Group· Provide Exceptional Customer Service and build great working connections with our residents.

Miami, Florida, United States

· Checks identification before testing and seats examinees for testing.· Monitors students during test sessions to ensure a secure testing environment.· Assists in the distribution and collection of tests material.· Provides aid to examinees in the completion of demographic information before starting the test.· Reports suspected irregularities to the testing coordinator.· Controls admission to and from the testing room· Fills out appropriate paperwork for various exams.

· Student Assistant Part Time Promoted to Part-time Clerk· Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.· Helped with administrative support, including managing incoming calls, coordinating files, and sorting mail.· Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.· Interacted with customers professionally by phone, email, or in-person to provide information and directed to desired staff members.· Reported back to management to receive day-to-day tasks and responsibilities.· Greet incoming office guests, answered questions and directed individuals to desired locations to enhance team efficiency.· Communicated effectively with management and instructors and openly accepted critiques and suggestions for areas of improvement.

Miami, Florida, United States

· Hotel Management.· Recruiting.· Employee Relations.· Front Office.· Customer Service.· Time Management.· Supported human resources staff with new hire orientations and monthly departmental meetings.· Sent notices to employees and subcontractors regarding expiring documentation.· Gathered personnel records from all employees from each department.· Identified development opportunities and succession gaps.· Coordinated and conducted new hire pre-interviews.· Updated presentation and accompanying documents for compensation committee quarterly review.· Planned, monitored and appraised employee work results by training managers to coach and discipline employees.

Hialeah, Florida, United States

Associate Of Arts, Criminal Justice Administration

High School Diploma, Hospitality And Tourism Certificate

Activities and Societies: Academy of Hospitality and Tourism Girls Flag Football

Bachelor Of Science, Criminal Justice