Sofia J. Email & Phone Number

Coventry, Gb

Coventry, England, United Kingdom

Responsibilities associated to this role include the creating, implementation and managing of training contract campaigns including the companies contracts with the Department for Education (DfE), Greater Manchester Combined Authority (GMCA) and L&Q`s Pound Advice Service.Generating and nurturing applicant and client relationships through designed and scheduled email campaigns. Emails have been created through HubSpot and Marketing Cloud and have generated an average Open rate of 45.3% and CTR of 23.3%.Creating campaign creatives using different Adobe Creative Suite programmes to generate leads. The most successful campaign reached over 3 million people on social media including Facebook and Instagram, generated over 9 million impressions which converted to 11,500 leads.Scheduling calls with clients and graduate learners to retain content to produce case studies. My latest case study gained the interest of Greater Manchester Combined Authority (GMCA) leading to them interviewing and producing their own case study of the graduate who underwent our Skills Bootcamp in Digital Marketing. Collaborating with Government bodies through attending regular interval meetings, discussing how we can promote fully-funded services like the Skills Bootcamps through collaborating on social media campaigns. An example is my Digitober post where I worked with GMCA to promote the rise in careers in Greater Manchester. Leading on the companys Social Committee where I manage and collaborate with fellow staff members to hold fun activities and events in the office both during work and after work hours. This includes having the responsibility of boosting morale and a positive work environment whilst ensuring staff do not lean towards silo working. Most recently I looked planned and executed activities for Comic Relief including a bake sale which raised £86 and the day in total raised over £100.

Coventry, England, United Kingdom

Responsibilities in this role centred on dedicating my time to monitor and review projects assigned by the Marketing, Communications and Insight Team. A typical day included but was not limited to:Liaising with different Departments within the company to ensure course content updates were correct. This was prior to publishing assets onto the University website or external university comparison sites including the University of Warwick prospectus for prospect undergraduate and postgraduate students. Forming and nurturing relationships with Marketing Agencies to build rapport and collaborate on projects to schedule and monitor nationwide and regional campaigns to onboard both Undergraduate and Postgraduate prospective students. This also included the responsibility of coordinating design work for the University from producing a cost code to publishing the content online such as a digital version of the Prospectuses.Coordinating and shadowing photography photoshoots ensuring consent is given and recorded, whilst informing models of photoshoot purpose and understanding their right to withdraw.Monitoring competing university activity to ensure the University of Warwick maintains their competitive and well-established perception in the International, European and UK Markets for Higher Education including reviewing the other Russell group universities prospectuses.Attending board meetings to discuss plans for growth and increase brand perception of the university.

Coventry, England, United Kingdom

Representing the Trust as a first point of contact for patients as a member of the Booking Centre, my key responsibilities included:Utilising different systems to ensure patient and GP queries were answered to the best possible standard (Including CRRS, IPM and E-Referrals); whilst building rapport with patients and ensuring each call was answered and dealt with in a way which exhibited all of the hospital values including openness, compassion and learning.My networking and maintaining of positive work relationships were enhanced through collaborating with other department secretaries and clinics to ensure patient queries were answered and new or rescheduled appointments were booked, achieving the goal of a positive customer experience and patient satisfaction.

Coventry, United Kingdom

As a key member of the Communications Team, my key responsibilities ranged from planning and scheduling social media content, to liaising and collaborating with other departments to create organic social media content to raise awareness to patience and our target audience. My daily responsibilities included:Creating and editing campaign creatives to post on the hospitals social media platforms to raise awareness of UHCW on both a regional and national scale. This included utilising the programmes of Photoshop and Canva. My most recognised campaign was for the NHS´s 72nd Birthday which had one of the leads of NHS England comment that the campaign was an excellent example of how to achieve the brief.Enhancing photography skills through capturing moments of special events and staff pictures which would then be used to accompany our staff internal newsletter or for social media. I developed the skill of how to capture images which told stories and emphasises the article or social media caption. Working under-pressure through being able to prioritise tasks and re-prioritise if something urgent came into play. An example was COVID where messaging about safety and mask wearing had to be promoted on our social media and across the hospital as soon as it was announced on the news.