Customer Experience Manager
Current
Aug 2023 - Present
AeroLeads people directory · profile
Sofia Leitão Email & Phone Number
Customer Experience Manager | Operations Support | Luz Saúde
at
Luz Saúde
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Experience Manager | Operations Support | Luz Saúde
Location
Lisboa, Lisbon, Portugal
Company size
Who is Sofia Leitão? Overview
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Quick answer
Sofia Leitão is listed as Customer Experience Manager | Operations Support | Luz Saúde at Luz Saúde, a with 708 employees, based in Lisboa, Lisbon, Portugal. AeroLeads shows a matched LinkedIn profile for Sofia Leitão.
Sofia Leitão previously worked as Customer Experience Manager at Luz Saúde and Customer Experience Coordinator | Operations Support at Luz Saúde. Sofia Leitão holds Técnico Superior De Serviço Social from Escola Superior De Ciências Sociais De Leiria.
Company email context
Email format at Luz Saúde
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Luz Saúde
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Profile bio
About Sofia Leitão
•Experiência em liderança e gestão de Equipas;•Experiência em Coordenação de Projetos que visam a Otimização e Simplificação de Processos administrativos, de Jornada do Cliente e melhoria de gestão de produção | negócio;
Current workplace
Sofia Leitão's current company
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Luz Saúde
4 roles
Sofia Leitão work experience
A career timeline built from the work history available for this profile.
Customer Experience Coordinator | Operations Support
Coordenação de projetos de simplificação, uniformização e otimização de processos, administrativos e de adoção de sistemas transversais;Participação em projetos de Aberturas de Novos Unidades;
Apr 2019 - Jul 2023
Team Supervisor
Supervisão e Gestão de Recursos Humanos;Gestão de Projetos;Monitorização e auditorias de chamadas e processos;Controlo de KPI's operacionais;Dinamização e motivação da equipa;Gestão de Reclamações;
Apr 2018 - Mar 2019
Técnico De Serviço Ao Cliente
Gestão de Agendas informáticas - software XHIS, Scheduling, Glintt;Simplificação de Processos administrativos e informáticos e uniformização nas diferentes unidades do grupo;Manutenção e atualização de Plataformas Digitais.
Oct 2015 - Mar 2018
Team & coworkers
Colleagues at Luz Saúde
Other employees you can reach at luzsaude.pt. View company contacts for 708 employees →
VG
Vanda Gomes
Colleague at Luz SaúdeLoures, Lisbon, Portugal
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SA
Sandro Alexandre
Colleague at Luz SaúdeMontijo, Setúbal, Portugal
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AF
Ana Filipa Pinto
Colleague at Luz SaúdeSetúbal, Portugal
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AF
André Fragoso
Colleague at Luz SaúdeLisboa, Lisbon, Portugal
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IV
Inês Ventura
Colleague at Luz SaúdePorto, Portugal
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MD
Maria Da Luz Da Silva
Colleague at Luz SaúdeGreater Perth Area, Australia
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JA
João Antunes
Colleague at Luz SaúdePortugal
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JN
Joni Nunez
Colleague at Luz SaúdeOeiras, Lisbon, Portugal
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CR
Cecília Ribeiro
Colleague at Luz SaúdeBraga, Portugal
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JP
João Palmeira
Colleague at Luz SaúdeLisboa, Lisbon, Portugal
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Vanda Gomes
Colleague at Luz SaúdeLoures, Lisbon, Portugal
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SA
Sandro Alexandre
Colleague at Luz SaúdeMontijo, Setúbal, Portugal
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AF
Ana Filipa Pinto
Colleague at Luz SaúdeSetúbal, Portugal
View →
AF
André Fragoso
Colleague at Luz SaúdeLisboa, Lisbon, Portugal
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IV
Inês Ventura
Colleague at Luz SaúdePorto, Portugal
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MD
Maria Da Luz Da Silva
Colleague at Luz SaúdeGreater Perth Area, Australia
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JA
João Antunes
Colleague at Luz SaúdePortugal
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JN
Joni Nunez
Colleague at Luz SaúdeOeiras, Lisbon, Portugal
View →
CR
Cecília Ribeiro
Colleague at Luz SaúdeBraga, Portugal
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JP
João Palmeira
Colleague at Luz SaúdeLisboa, Lisbon, Portugal
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1 education record
Sofia Leitão education
-
Escola Superior De Ciências Sociais De Leiria
FAQ
Frequently asked questions about Sofia Leitão
Quick answers generated from the profile data available on this page.
What company does Sofia Leitão work for?
Sofia Leitão works for Luz Saúde.
What is Sofia Leitão's role at Luz Saúde?
Sofia Leitão is listed as Customer Experience Manager | Operations Support | Luz Saúde at Luz Saúde.
Where is Sofia Leitão based?
Sofia Leitão is based in Lisboa, Lisbon, Portugal while working with Luz Saúde.
What companies has Sofia Leitão worked for?
Sofia Leitão has worked for Luz Saúde.
Who are Sofia Leitão's colleagues at Luz Saúde?
Sofia Leitão's colleagues at Luz Saúde include Vanda Gomes, Sandro Alexandre, Ana Filipa Pinto, André Fragoso, and Inês Ventura.
How can I contact Sofia Leitão?
You can use AeroLeads to view verified contact signals for Sofia Leitão at Luz Saúde, including work email, phone, and LinkedIn data when available.
What schools did Sofia Leitão attend?
Sofia Leitão holds Técnico Superior De Serviço Social from Escola Superior De Ciências Sociais De Leiria.
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