Customer Experience Manager
Current
Aug 2023 - Present
AeroLeads people directory · profile
Sofia Leitão Email & Phone Number
Customer Experience Manager | Operations Support | Luz Saúde
at
Luz Saúde
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Experience Manager | Operations Support | Luz Saúde
Location
Lisboa, Lisbon, Portugal
Company size
Who is Sofia Leitão? Overview
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Quick answer
Sofia Leitão is listed as Customer Experience Manager | Operations Support | Luz Saúde at Luz Saúde, a company with 708 employees, based in Lisboa, Lisbon, Portugal. AeroLeads shows a matched LinkedIn profile for Sofia Leitão.
Sofia Leitão previously worked as Customer Experience Manager at Luz Saúde and Customer Experience Coordinator | Operations Support at Luz Saúde. Sofia Leitão holds Técnico Superior De Serviço Social from Escola Superior De Ciências Sociais De Leiria.
Company email context
Email format at Luz Saúde
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Luz Saúde
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Profile bio
About Sofia Leitão
•Experiência em liderança e gestão de Equipas;•Experiência em Coordenação de Projetos que visam a Otimização e Simplificação de Processos administrativos, de Jornada do Cliente e melhoria de gestão de produção | negócio;
Current workplace
Sofia Leitão's current company
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Luz Saúde
4 roles
Sofia Leitão work experience
A career timeline built from the work history available for this profile.
Customer Experience Coordinator | Operations Support
Coordenação de projetos de simplificação, uniformização e otimização de processos, administrativos e de adoção de sistemas transversais;Participação em projetos de Aberturas de Novos Unidades;
Apr 2019 - Jul 2023
Team Supervisor
Supervisão e Gestão de Recursos Humanos;Gestão de Projetos;Monitorização e auditorias de chamadas e processos;Controlo de KPI's operacionais;Dinamização e motivação da equipa;Gestão de Reclamações;
Apr 2018 - Mar 2019
Técnico De Serviço Ao Cliente
Gestão de Agendas informáticas - software XHIS, Scheduling, Glintt;Simplificação de Processos administrativos e informáticos e uniformização nas diferentes unidades do grupo;Manutenção e atualização de Plataformas Digitais.
Oct 2015 - Mar 2018
Team & coworkers
Colleagues at Luz Saúde
Other employees you can reach at luzsaude.pt. View company contacts for 708 employees →
VG
Vera Gomes Da Silva
Colleague at Luz SaúdeAlmada, Setúbal, Portugal, Portugal
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TD
Teresa Durães
Colleague at Luz SaúdeCascais, Lisbon, Portugal, Portugal
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VD
Vanessa Durão
Colleague at Luz SaúdeAveiro, Aveiro, Portugal, Portugal
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MR
Marina Rodrigues
Colleague at Luz SaúdeAveiro, Aveiro, Portugal, Portugal
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CR
Carmen Romero
Colleague at Luz SaúdeVenezuela, Venezuela, Bolivarian Republic Of
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JM
José Maria Moreira
Colleague at Luz SaúdeLisbon, Lisbon, Portugal, Portugal
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MC
Mariana Correia Santos
Colleague at Luz SaúdeSintra, Lisbon, Portugal, Portugal
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CF
Claudio Ferreira
Colleague at Luz SaúdeMatosinhos, Porto, Portugal, Portugal
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LP
Luis Pedroso
Colleague at Luz SaúdePalmela, Setúbal, Portugal, Portugal
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LC
Lourenço Conde
Colleague at Luz SaúdeLisbon, Lisbon, Portugal, Portugal
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Vera Gomes Da Silva
Colleague at Luz SaúdeAlmada, Setúbal, Portugal, Portugal
View →
TD
Teresa Durães
Colleague at Luz SaúdeCascais, Lisbon, Portugal, Portugal
View →
VD
Vanessa Durão
Colleague at Luz SaúdeAveiro, Aveiro, Portugal, Portugal
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MR
Marina Rodrigues
Colleague at Luz SaúdeAveiro, Aveiro, Portugal, Portugal
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CR
Carmen Romero
Colleague at Luz SaúdeVenezuela, Venezuela, Bolivarian Republic Of
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JM
José Maria Moreira
Colleague at Luz SaúdeLisbon, Lisbon, Portugal, Portugal
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MC
Mariana Correia Santos
Colleague at Luz SaúdeSintra, Lisbon, Portugal, Portugal
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CF
Claudio Ferreira
Colleague at Luz SaúdeMatosinhos, Porto, Portugal, Portugal
View →
LP
Luis Pedroso
Colleague at Luz SaúdePalmela, Setúbal, Portugal, Portugal
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LC
Lourenço Conde
Colleague at Luz SaúdeLisbon, Lisbon, Portugal, Portugal
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1 education record
Sofia Leitão education
-
Escola Superior De Ciências Sociais De Leiria
FAQ
Frequently asked questions about Sofia Leitão
Quick answers generated from the profile data available on this page.
What company does Sofia Leitão work for?
Sofia Leitão works for Luz Saúde.
What is Sofia Leitão's role at Luz Saúde?
Sofia Leitão is listed as Customer Experience Manager | Operations Support | Luz Saúde at Luz Saúde.
Where is Sofia Leitão based?
Sofia Leitão is based in Lisboa, Lisbon, Portugal while working with Luz Saúde.
What companies has Sofia Leitão worked for?
Sofia Leitão has worked for Luz Saúde.
Who are Sofia Leitão's colleagues at Luz Saúde?
Sofia Leitão's colleagues at Luz Saúde include Vera Gomes Da Silva, Teresa Durães, Vanessa Durão, Marina Rodrigues, and Carmen Romero.
How can I contact Sofia Leitão?
You can use AeroLeads to view verified contact signals for Sofia Leitão at Luz Saúde, including work email, phone, and LinkedIn data when available.
What schools did Sofia Leitão attend?
Sofia Leitão holds Técnico Superior De Serviço Social from Escola Superior De Ciências Sociais De Leiria.
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