• Developed full media plan for client, collaborating with 4 team members to design data-driven solution focusing on strategy, research, and activation• Initiated case study synthesizing over 100 best-of media examples, competitive landscape, and agency wins and losses for internal use and examination • Organized FAQ’s and methodology documentation by aggregating and funneling over 500 employee questions, creating training video published to over 9000 employees based on results

• Utilized agency’s U.S. Open consumer data to map over 100 potential social influencers for sponsorships, presenting the top 5 choices to superiors • Supported partnerships within Sport and Entertainment branch, increasing online client database by 20%• Generated analytic reports to identify UEFA viewers from 32 European countries, creating a regression that identified the 4 highest-reaching channels

• Designed and optimized databases to track hundreds of English alumni careers, awards, and publications• Enhanced department website and social media pages on a daily basis

• Opened and closed case files, organized exhibits, and proofread claims and statements• Attended court, recorded relevant notes for attorneys, and de-briefed with clients• Handled highly sensitive case files and learned several complex components of case preparations

• Shadowed business owners and executive managers throughout administrative responsibilities• Assisted in solving potent business problems by implementing organizational psychology knowledge• Supported staff members by requesting direct feedback and suggested staff improvements

• Guided customers with unique wellness needs, operated inventory, and managed financial accounts