Licensing Operations Coordinator
Current- Prepare and remit timely and accurate reports to government agencies, including new and terminated customer reporting- Pull data from company database using SQL to perform daily tasks- Assist in the creation of Value Stream maps and Process Maps to Identify opportunities for Process Improvement- Resolve issues and inquiries from the Customer Success team- Collaborate with Legal to identify and adapt to changes in reporting and filing requirements- Assist senior team members with developing and maintaining process documentation- Scan, sort, and file mail- Respond to inquiries and requests for information from licensing authorities- Update licensing information as needed, including changes in company structure or ownership- Track and manage license renewals to prevent lapses in compliance- Continuously evaluate and improve licensing processes to enhance efficiency and accuracy- Implement technological solutions to streamline licensing operations
