Sofia Martimianakis Email & Phone Number

Toronto, Ontario, Canada

I collaborate with the Ontario Council team and Ontario PR Adviser to craft and distribute impactful messaging for members, caregivers, and volunteers. My responsibilities include copy editing for web content, email communications, social media, and forms, ensuring all materials adhere to GGC’s brand standards and style guidelines. Key contributions include:Communications Strategy & Execution: Develop and implement internal and external communication plans to support Ontario Council initiatives. I create communications timelines and work with project coordinators to ensure seamless messaging aligned with project goals.Guidance on Best Practices: Provide staff and volunteers with resources on social media, email, and photography best practices, including tailored guidelines to maintain brand consistency and promote effective storytelling.DEIA-Focused Initiatives: Collaborate with the DEIA team to integrate diversity, equity, inclusion, and accessibility principles into communication materials.Amplifying Member Voices: Collect and analyze qualitative data from events, sharing actionable feedback with relevant teams. I also work on storytelling initiatives to further engage members.Wellness & Staff Engagement: Led a “Visualization Meditation and Sensory Storytelling” session as part of the Wellness Wednesday series.This role involves close collaboration with the Ontario Council team, national Marketing and Communications, and DEIA teams, ensuring all communications efforts are timely, aligned with GGC’s mission, and reflective of member voices.

Toronto, Ontario, Canada

As an engagement manager, I was responsible for the overall client experience. I worked closely with clients to identify, understand, and address their specific needs and pain points. I tracked client processes, provided prompt assistance as needed, and helped design and execute solutions tailored to their needs.I actively sought opportunities to offer additional products and services to our existing clients, aiming to enhance their experience and meet their evolving needs. I focused on maintaining and nurturing strong working relationships with clients throughout the duration of their projects, ensuring clear communication and mutual understanding at every stage. By closely monitoring our clients' processes, I was always ready to provide prompt and effective assistance whenever required.I specialized in designing and implementing solutions specifically tailored to the unique requirements of each client, ensuring that their individual needs were met with precision and care. Handling complex accounts was a key part of my responsibilities, and I led these efforts with a focus on strategic planning and detail-oriented execution.In this role, I also dedicated significant effort to managing client expectations, always striving to ensure that their requests were met in a timely and efficient manner, thereby delivering a service that not only met but exceeded their expectations.

Toronto, Ontario, Canada

• Wrote solar industry stories with the Canadian reader’s perspective in mind• Researched, verified, and analyzed newsworthy information• Contacted and interviewed potential sources• Created social media content and blog articles for industry professionals• Provided consulting services for website redesign and corporate content strategy• Captured event photography and videography• Developed and facilitated webinars• Edited articles submitted for publication• Worked closely with the Director of Content Development• Stayed up-to-date with the latest solar energy projects and attended industry events

Toronto, Canada Area

Freelance Writer: Articles, Case Studies, Blog Posts, Website Content, Social Media Posts and Copywriting Editing Services: Research Papers, Dissertations, Graduate Studies Applications Tutor: English, Creative Writing, Essay Writing

Toronto, Ontario, Canada

• Wrote educational picture books for grade three and four students • Worked in a variety of genres: folktale, nonfiction, fantasy, historical fiction • Researched as required for the topic and incorporated editorial feedback

Toronto, Canada Area

• Trained 1on1 clients, led small-group sessions and large group boot-camp classes• Provided nutrition and supplement counselling• Worked with clients with health issues, those recovering from injuries, pregnant clients, post- partum clients, and clients who had never weight-trained before• Customized training programs• Sold personal training memberships to new clients and renewed memberships• Managed the 28 day challenge website (daily food-logs, progress pictures and measurements, workout schedules, articles and recipes posted)• Updated the OBF client Facebook page with healthy recipes and articles• Led orientation sessions and presented to new 28 day clients regarding the function of each macronutrient and the process of counting macros, healthy habits, the benefits of weight-training and HIIT, goal-setting and mindset for success

Toronto

“Developing a Simulation Design Process for the Training and Study of Adaptive Expertise” • Assisted in the development of a coding framework• Comprehensively coded 10 interview and 10 case study transcripts in NVivo• Prepared a summary report of findings“Exploring Continuity, Integration, Context and Curriculum during Longitudinal Integrated Clerkship (LIC) Training”• Consented 15 clerks to participate in an interview based qualitative study• Conducted first and second round interviews • Developed a coding framework, and coded transcripts in NVivo• Contributed content/edited: the REB, Introductory Letter, Consent form, and Ethics Approval form• Consented and interviewed staff and preceptors“Putting it all Together: Exploring the Learning of Integrated CanMEDS Competencies”• Consented 30 residents to participate in the study• Observed residents in an interprofessional complex care clinic for 80 hours, while collecting data• Created a coding framework and coded the data in NVivo• Conducted focus groups

Toronto

•Lobbied for Municipal Support of Solar Energy Projects •Completed Domestic Content Reports for the Ontario Power Authority•Collaborated in Website re-design strategy and project photography •Wrote compelling website content, and Project Case Studies•Contributed to RFP's•Created Job Ads and screened resumes for project photographers

Ministry Of Government Services

• Researched and wrote a comprehensive procedure’s manual• Completed scheduling and timelines for the procedure’s manual project• Performed a website refresh including drafting new content and editing• Screened over 100 candidates for 8 open summer student positions• Wrote the interview questions and helped conduct interviews • Organized and led weekly development workshops for summer students including resume and cover letter writing as well as interview skills• Planned well received office events highlighting ministry initiatives• Engagingly raised awareness on key initiatives through presentations to staff and management on: Diversity, OPS Values, and The United Way Campaign• Compiled the Shipping and Receiving data for surplus assets across 4 months• Analysed data and discovered data discrepancies• Suggested alternatives in recording practices• Organized the reports and totals on Excel spreadsheets• Successfully facilitated Performance Development Reviews • Translated performance management literature to accessible development plans that were easy to understand for all staff

• Updated the Employment Ontario database as part of the apprenticeship modernization project• Responded to apprentices’ inquires and liaised with the appropriate departments• Handled and processed confidential files and documents• Creatively presented information in an appealing and concise manner to management through PowerPoint presentations• Conducted efficient and accurate alpha and numeric data entry

• Processed banking transactions• Answered customer questions, and proposed helpful solutions to customer concerns• Maintained current knowledge of the Bank of Montreal’s products and services and successfully sold these services to customers

• Assisted on a project concerning knowledge hoarding as a hindrance to innovation in the medical profession • Developed a coding template from analysis of over 50 interview transcripts• Applied newly learned theories of qualitative methodology and interview methods• Coded transcripts and entered data in NVivo program

Ma-Literary Studies, English Language And Literature, General

Activities and Societies: Eight month Teaching Assistantship including website management, addressing student concerns and questions.

Honours Ba, English Specialist

Highschool Diploma, Graduated 2Nd In Class