- Select, negotiate and manage relationships with travel agencies and hotels, ensuring a good quality price ratio when purchasing/booking trips and a accommodations.- Implement and manage the policies defined with regards to the company's fleet ensuring the connection with the external company responsable for its integrated management.- Control and purchase office supplies, consumables, furniture, hygiene and comfort products for all offices nationwide, ensuring negotiation and better choice of suppliers.- Ensure the management of needs and good maintenance of the company's facilities nationwide.- Management of the nationwide corporation properties.- Organization of catering services and coffee breaks for headquarters meetings and events when required.- Archive of all relevant documentation affecting my area of ​​activity.- Comply with the guidelines contained in the quality & environmental management system documents approved and applicable to the area of ​​my activity.- Renewal management and approval of all insurances related to the physical safety of employees and the company.-Reception team leader.

▪Customer care and support via phone, email and live chat▪Online Order Management▪ Filter between customer and customer service central offices▪ Ensure customer satisfaction and loyalty during their purchase process in the store and online▪ Resolution of incidents and claims.▪ Liaison between the client and the company, deriving the information to the departmentscorresponding▪ Direct management with the customer loyalty department on C&C orders.▪ Assisting the team in maximising the stores & the online sales and profitability. Along with dealing and advising the customers on all platforms; and handling their social media. Keeping a track of their logistics and educating myself about their products and usability.

•Meeting and greeting customers•Advising customers on technical product•Reception Assistant •Sorting all phone online reservations & customer enquiries•Organising 3 sectors following plans and building the products layout

• Welcome & escort clients and visitors to meeting rooms on arrival at the reception • Communicate client and visitors arrival to relevant stakeholders • Arrange meeting rooms as required by Management team, and ensure that relevant information / document packages were prepared for use during meetings • Promptly handle / coordinate multi incoming calls and email enquiries • Financial support to the Accounting department by handling bookkeeping records and monitoring and collecting receivables • Translation of technical documents from / to Portuguese and English • Management and distribution of correspondence and ensure that archive is kept up-to-date and complete • Bank deposits• Filing of VISA application processes with variety of Embassies • Registration of official documents / paperwork with ministries of Foreign Affairs, Portuguese Justice Campus and Citizen’s Bureau)

• Welcome patients on arrival at the reception and escort them to waiting room • Communicate patients’ arrival to respective team• Book appointments for new patients and follow-up with regular patients based on the last appointment made• Manage different teams agendas

• Welcome clients and visitors at the reception• Answering and forwarding phone calls• Communicate new clients and visitors arrival and introduce to personal trainers• Manage courts booking and PT & teachers’ agendas • Manage therapy massage schedule • Ensure all areas were kept tidy and clean• Registering and processing membership, monthly fees and courts / swimming pool use payments

• Meeting and greeting clients• Answering phone calls• Booking direct rentals• Delivering, receiving and checking vehicles

• Booking reservations by phone • Presenting monthly reservations reports