Sofia Tsolomiti Email & Phone Number

Greece

Athens, Attiki, Greece

°Coordination, monitoring and control of the external partners of the Group Company°Request for Proposal management made through a bidding process (internal/external)

°Retail & Sbl portfolio monitoring with the aim of consolidation through restructuring plan (60.000+accounts/total portfolio 1 billion+)°Supervision and guidance team of 25 fte's°Design reporting specifications in collaboration with IT for daily / monthly monitoring of goal progress and kpi's°Daily Team leader guidance aimed at:>compliance with procedures>good team operation>implementation of management strategy>ensuring proper cooperation with the… Show more °Retail & Sbl portfolio monitoring with the aim of consolidation through restructuring plan (60.000+accounts/total portfolio 1 billion+)°Supervision and guidance team of 25 fte's°Design reporting specifications in collaboration with IT for daily / monthly monitoring of goal progress and kpi's°Daily Team leader guidance aimed at:>compliance with procedures>good team operation>implementation of management strategy>ensuring proper cooperation with the competent Restructuring Manager Show less

Strategy Project Management in charge of: responsibilities for coordinating the completion of planned projects on time

Business Process Analysis for Collections Software in charge of: (3 fte's)°Support RBU teams through gathering / inventory of business characteristics and proposed solutions for business needs and requirements°Analyze incoming request, prepare specifications in day to day issues, participation in project planning°Providing training and consulting in staff°Participation in designing:>New IT Systems procedures >Work Flows >Projects strategies and solution… Show more Business Process Analysis for Collections Software in charge of: (3 fte's)°Support RBU teams through gathering / inventory of business characteristics and proposed solutions for business needs and requirements°Analyze incoming request, prepare specifications in day to day issues, participation in project planning°Providing training and consulting in staff°Participation in designing:>New IT Systems procedures >Work Flows >Projects strategies and solution proposals for after-audit compliance Show less

Debt Management Department - SBLs in charge of: °Leading a Team dealing with overdue/defaulted accounts (16 fte’s) with enhanced experience in dealing with non-performing loans. °Reforming NPLs according to the rules and regulations imposed by the Central Bank of Greece.

Debt Management Department – Retail and Outsourcing Managementin charge of: °Liaison between the Debt Management Departments of Piraeus Bank and Agricultural Bank at the time of the merging preparation, with the major task of the procedures’ gap analysis for a smooth transition.°Team leading:Overview of external collaborators (4 fte’s - 8 Law firms & 3 Collection agencies.°Pre-legal management of Collections procedures (27 fte’s).°Management of defaulted loans (4… Show more Debt Management Department – Retail and Outsourcing Managementin charge of: °Liaison between the Debt Management Departments of Piraeus Bank and Agricultural Bank at the time of the merging preparation, with the major task of the procedures’ gap analysis for a smooth transition.°Team leading:Overview of external collaborators (4 fte’s - 8 Law firms & 3 Collection agencies.°Pre-legal management of Collections procedures (27 fte’s).°Management of defaulted loans (4 fte’s).Preparation of files (paper and electronic) including all information and documents needed for legal action (5 fte’s).°Categorization and attribution of the defaulted loans portfolio to outsource collaborators (2 fte’s).°Participation in a two-years Project for a portfolio sale (collection of paper documents, liaison between the archives and the digitization company). Show less

Collections Department 90+ days in charge of:°Management of a Team leading with overdue accounts (12 fte’s).°Management of a Team leading with Special Customers / requests (6 fte’s).°Also, member of the International Retail Team (visiting subsidiaries in the Balkans area for the support and business development of the same departments abroad)