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- Sprint leader / product owner for strategic work within the organization and the organization's change work, i.e. integrate & nudging "work behavior" of Office 365.- Participated in development work of innovation processes for SOS Children's Villages internationally and nationally- Continued work of implementation and coaching of last year's customer strategy and agile methodology

- Main project manager for a strategic customer development strategy to create and manage a customer-centric organization- Led the introduction of agile methodology in the organization- Worked finally with the most important part - Success Management: Implementation of the customer strategy and methodology in daily work

- Responsible for Donor Service and a team of four people. Donor service is a central part of SOS Children's Villages and the frontage of the organization. The team has a lot of contact with donors and stakeholders, as well as administrative work.- My responsibility included budget, business plan and staff liability

- Key Account Manager/ Sales. Responsible for partners and main partners within corporate collaborations- Discover new markets for corporate collaborations. Building and developing partnerships in western Gothenburg and southern Sweden- Plan and operate partner trips with groups to SOS Children's villages operations in different parts of the world

I worked with sales and consulting for one of the company's CRM products, and had customer responsibility for a larger number of customers as well as budget responsibility.- Built up and developed the aftermarket area for the company- Planned, operated and was responsible for small and large customer activities including customer conferences and national training courses for system users.- During the last two years with greater budget responsibility, I took a seat among the… Show more I worked with sales and consulting for one of the company's CRM products, and had customer responsibility for a larger number of customers as well as budget responsibility.- Built up and developed the aftermarket area for the company- Planned, operated and was responsible for small and large customer activities including customer conferences and national training courses for system users.- During the last two years with greater budget responsibility, I took a seat among the company's three top sellers and participated in the corporate group's annual performance club. Show less

Customer service