Sofía Fajardo Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

• Contributed to the meticulous preparation, editing, and review of 1,500+ contracts monthly within my department, ensuring precision and compliance for clients to sign upon purchase.• Facilitated cross-functional collaboration with sales, finance, administrative, accounting, and logistics departments, playing a pivotal role in completing applications and successfully delivering approximately 500 vehicles monthly.• Executed the precise processing and assessment of warranties and lien… Show more • Contributed to the meticulous preparation, editing, and review of 1,500+ contracts monthly within my department, ensuring precision and compliance for clients to sign upon purchase.• Facilitated cross-functional collaboration with sales, finance, administrative, accounting, and logistics departments, playing a pivotal role in completing applications and successfully delivering approximately 500 vehicles monthly.• Executed the precise processing and assessment of warranties and lien payouts/releases, contributing to the enhancement of post-purchase customer satisfaction.• Validated, reviewed, and reconciled more than 500 warranty payments monthly with sales records, ensuring the maintenance of accurate financial documentation.• Led the meticulous uploading, confirmation, organization, and management of information from lenders, clients, and buyers into Salesforce, ensuring a centralized and up-to-date repository for streamlined decision-making processes.• Managed the exclusive task of maintaining the vehicle repossession tracker, ensuring its continuous updates and delivering precise information for the logistics department to effectively manage the repossession of more than 50 vehicles each month. Show less

Vancouver, Canada Area

• Led the processing and coordination of an average of 850 stays weekly within a team-based system during peak months, showcasing adept organizational and teamwork skills.• Effectively handled over 300 inquiries monthly via email and phone, delivering prompt and helpful customer service.• Demonstrated operational efficiency by being in charge of ordering over 100+ merchandise items monthly.• Collaborated on the management of a cash float and executed cashier duties with precision… Show more • Led the processing and coordination of an average of 850 stays weekly within a team-based system during peak months, showcasing adept organizational and teamwork skills.• Effectively handled over 300 inquiries monthly via email and phone, delivering prompt and helpful customer service.• Demonstrated operational efficiency by being in charge of ordering over 100+ merchandise items monthly.• Collaborated on the management of a cash float and executed cashier duties with precision, ensuring financial accuracy and accountability. Show less

Vancouver, Canada Area

• Innovated front desk management, ensuring a seamless and welcoming experience for all visitors.• Corresponded efficiently via email and phone with clients, fostering positive relationships and delivering excellent customer service.• Cultivated and strengthened client relationships through attentive communication and personalized assistance.• Collaborated with the marketing team by contributing graphic design expertise in crafting web content, including impactful graphics with… Show more • Innovated front desk management, ensuring a seamless and welcoming experience for all visitors.• Corresponded efficiently via email and phone with clients, fostering positive relationships and delivering excellent customer service.• Cultivated and strengthened client relationships through attentive communication and personalized assistance.• Collaborated with the marketing team by contributing graphic design expertise in crafting web content, including impactful graphics with in-text for specialized events and blogs targeting specific audiences across various social media platforms. Show less

Bachelor Of Arts - Political Science

Minor in International Relations

Associate Of Arts - Aa, International/Global Studies

Activities and Societies: DSU German Club

High School

Activities and Societies: Student Council President 2014, School Board Member 2014, Class' 10 best ICFES Award, Student Council Classroom.