Sofia Silva Email & Phone Number

Support and Development Maintenance of multiple parcel shipment related applicationswithin CTT Expresso using .NET tools.• Support Maintenance:• Analysis and resolution of support tickets, maintaining a close relationship with the client for moreefficient planning and correction of issues.• Development Maintenance:• Migration of a desktop application originally connected to a Microsoft Access database. The newversion was created to be connected to a Microsoft SQL Server database. Both versions are stilldeployed in production.• Analysis, development and deployment of new features in multiple applications (Web Portals, WebServices and Desktop Applications). Follows a more detailed explanation of responsibilities:• Technical and functional analysis of new features including viability and estimation of effortrequired to implement.• Development and testing of new features• Request and follow-up on deployment requests on multiple environments - Development,Testing, QA and Production.• Up until the end of 2020 a Waterfall methodology was adopted. Since then there has been a shift toAgile methodology supported by Azure DevOps tools.

Lisbon Area, Portugal

Galp TIBCO/OM+ ProjetoJanuary 2017 - September 2017Projecto CTT ExpressoSeptember 2017 - January 2019

Integrated Masters Degree (Msc), Electrical And Computer Engineering, 18

Activities and Societies: JEEC - Engineering Tech Talks; Mentorship | NAPE Major: Systems, Decision and Control Minor: Computers

Classical Ballet

During 14 years of ballet in my life, I went through pre-primary, primary and 8 grade levels. The evaluations were performed by Royal.