Sofia Busch Email & Phone Number

Dallas, Tx, Us

Dallas, Tx, Us

Drove store sales and growth by personally selling to customersProactively engaged with customers, read cues and responded effectivelyConverted returns, offers and other promotions into larger salesCreated customer awareness of programs available to them, (i.e. Victoria's Secret Angel Card) to build customer loyalty, when applicableSet personal goals and tracked individual and team performance to the goalsPrepared for each shift by maintaining awareness of all sales, promotions and applicable ringing proceduresTook initiative to recover and replenish merchandise, so it is available to sellUnderstood and adhered to visual merchandising brand standardsAssisted in housekeeping of sales floor and communicating maintenance issuesKept an awareness of, and building personal capability in, loss preventionReinforced store strategy to reduce shrink

Richmond, Virginia, United States

Maintained store staff by recruiting, selecting, and orienting employeesMet sales goals and other performance criteria by training, motivating, mentoring and providing feedback to sales staff; including coaching, counseling, disciplining employees.Completed company operational requirements by scheduling and assigning employees; following up on work resultsAchieved financial objectives through effective monitoring of controllable expenses such as labor, cost of sales, and expensesMaintained the stability and reputation of the store by complying with all legal requirementsManaged and assigned tasks appropriately to ensure the stores are clean, adequately stocked, organized , well-kept and customer readyEstablished rapport with customers building loyalty and long term relationshipsCreated a positive, motivating, team based environmentInvestigated and resolved customer concerns in a timely and professional mannerAnalyzed daily sales and expense information and perform all other financial analysis to maximize sales and net profitsSafe guarded and accounted for all money received and be responsible for banking requirements

Met and exceed personal and store sales goal and standards of performance.Assisted in recruiting and hiring of high caliber employees with in store needs.Assisted in training and developing a successful sales team.Provided feedback, coaching, and accountability to all employees.Recognized talented staff and develop them for growth within the company.Supervised and managed all aspects of daily store operations in Store Manager absence.Supervised and managed all aspects of Loss Prevention practices in Store Manager absence.Effectively communicated all store needs to Store ManagerResolved customer issues effectively.Provided a fun, full service experience to all customers.Bank DepositsOpen/Closing the store