Sofia Torres Email & Phone Number

California, United States

Sacramento, California, United States

• Executed user-centric design initiatives to enhance the e-commerce experience for a female-owned skincare company.
• Collaborated directly with the brand’s CEO to implement a visually appealing user interface, aligning with its mission of promoting natural and sustainable skincare solutions for customers.
• Enhanced SEO performance through the creation of an innovative design system.
• Analyzed, interpreted, and communicated business requirements that included complex workflows and financial data to inform UX design objectives.

Brentwood, California, United States

• Utilized UX and UI methods to revamp a WordPress-based CMS website for a non-profit organization that provides services for disadvantaged families and children.
• Partnered closely with stakeholders, a software engineer, and another designer to refine the website's user experience, resulting in improved user retention rates.
• Converted VCRC’s business objectives into design objectives to ensure its mission was effectively communicated to users.
• Produced high-fidelity desktop mockups on Figma to increase the number of active users and enhance overall user engagement.

San Francisco Bay Area, CA

• Managed a cross-functional team of 3 engineers and 4 designers to design, develop, and deliver a peer-to-peer video chat service, resulting in a revolutionized approach to how students connect with study partners.
• Directed overall product strategy and design decisions through Agile methodologies.
• Collaborated with the engineering team and fellow designers to ideate, define, and implement innovative features for our product.
• Developed interactive high-fidelity mockups on Figma of TalkThru’s landing page, onboarding process, and homepage.

Houston, Texas, United States

• Collaborated directly with the CEO and 3 other designers to redesign the Scholist website and optimize business goals.
• Conducted data analytics to make guide design decisions and improve user experiences for a scholarship matching service.
• Created a 17 high-fidelity mockups in Figma, aligning with the client’s vision and effectively meeting the demand for scholarship guidance and support.
• Designed the application’s onboarding process and profile information section to achieve greater user-friendliness.

San Francisco, California, United States

• Conducted extensive qualitative and quantitative research to understand consumer needs and ensure secure, dependable utility services at reasonable rates, with a focus on statewide microgrid technology issues.
• Collaborated with Commission-wide teams to drive innovative solutions across energy, transportation, water, and telecommunications sectors, leveraging advanced research tools to gather insights.

San Francisco, California, United States

• Implemented a data-driven approach delivering comprehensive financial analysis and guidance to facilitate the completion of tax returns for low and moderate-income families.
• Utilized online software programs GetYourRefund and TaxSlayer to electronically process and file taxpayer forms, ensuring accurate and efficient tax document management.
• Provided assistance to more than 12 individuals weekly, employing effective verbal and written communication skills to collect vital tax-related information, problem solved questions and issues, and facilitated.

San Francisco, California, United States

• Conducted monthly assessments to evaluate the academic progress of more than 20 kindergarten students, offering personalized instruction and support in English, penmanship, math, and science.
• Developed monthly event plans in collaboration with faculty, evaluating proposed demonstrations for integration into art and science assignments.
• Successfully guided immigrant and first-generation students to their highest academic potentials through individual tutoring and class lectures.

San Francisco, California, United States

• Digitized and migrated over 500 legal matters onto online database management systems.
• Administered and managed digital and physical file folders for trademark attorneys, systematically organizing and labeling IP-related information for simplified access.
• Cataloged and coordinated client records by case number and client names for effortless retrieval by partners and attorneys.

Master Of Science, M.S. - Human-Computer Interaction

• Graduate student at UCSC's Baskin School of Engineering.

Bachelor Of Arts, B.A. - Political Science

• Recipient of the Honor Roll Award for 3 consecutive semesters (Spring 2020, Fall 2021, Spring 2021). • Team Leader at St. Anthony's.

Ux Design Immersive Student

• Full-time 12-week immersive program consisting of 480+ hours of study and practice in UX design. • Executed end-to-end UX/UI design.

High School