Sofia Matos Email & Phone Number

🌟 Team Leader | Team Management and Sales StrategistWith over six years of experience at Superdrug, I have built a strong career in marketing, sales, and customer service, always focused on results and customer satisfaction. My journey is marked by the implementation of effective strategies that have driven sales and strengthened brands.🔑 Specialization: Specialist in Sales, Service & Marketing Execution, including Visual MerchandisingSales Strategy: Development of sales strategies focused on brand promotion based on planned timelines, resulting in significant sales increases and brand recognition.Product Promotion: Implementation of marketing campaigns and product promotions, utilizing digital tools and social media to enhance visibility and attract customers.Visual Merchandising: Planning and execution of visual displays that capture customers' attention and reflect current promotions, contributing to an engaging shopping experience.Customer Service: Effective management of complaints, order processing, and inquiries, ensuring that all customers receive exceptional service and quick solutions to their needs.Team Management: Supervision and guidance of the team, providing support and training to improve performance, achieve daily goals, and drive sales. My goal is to create a collaborative environment that motivates the team to perform at their best.Performance Analysis: Monitoring and analyzing sales metrics and team performance, using data to optimize strategies and achieve even more impactful results.🌐 My Mission: To foster a dynamic, results-oriented team culture while exploring new opportunities for business development and excellence in customer service. I am open to connecting and exploring how I can contribute to the success of new initiatives!