•Conducted in-depth research and benchmarking for IT services and UI/UX designs•Developed reports and presentations to communicate research findings for senior leadership via Google Workspace and Miro•Collaborated with international team to showcase software solutions for clients that simultaneously promote the company’s mission and goals

•Mentored student intern through shadowing, training, and showcased other resources to foster “all hands-on-deck” approach•Led Student Assessment Roundtable Experience by overseeing 6 students and collaborating on 4 university-wide projects with students and faculty to promote assessment on campus•Hosted, participated, and ran workshops and events for faculty and staff to advance collaboration between all 28 Virginia Tech Student Affairs’ departments

•Established processes, researching assessment tools, and framework for the Student Assessment Roundtable Experience group•Created, recruited, and led first Student Assessment Roundtable Experience to provide departments a “sounding board” and pilot group for assessments (i.e., surveys, focus groups, etc.) being conducted to improve overall assessment practices•Summarized and illustrated comprehensive visuals to reflect quantitative and qualitative feedback on department events for members within and outside of the department to highlight successes and future recommendations

•Prepared and administered marketing and communications to 1,400+ students at Virginia Tech via weekly newsletters dedicated to promoting diversity and inclusion to undergraduates in the College of Science•Assisted with event planning for College of Science events such as the Black College Institute summer program and the Undergraduate Research Mixer that welcomes students to learn about research and lab groups in the College of Science•Provided first-generation student support through welcome packages to newly admitted students, weekly newsletters for 250+ students to identify on-campus resources and opportunities to get involved, and more