Sofia Medina Diaz Email & Phone Number

- Manage the full sales cycle, from lead qualification to closing, ensuring client satisfaction.- Conduct market research and lead qualification, identifying high-value prospects and contributing to deal closures.- Build and maintain strong, long-term client relationships, resulting in increased retention and repeat business.- Create customized presentations and proposals to close deals that align with client needs.- Leverage Salesforce to manage pipelines, track sales progress, and maintain accurate data for decision-making.- Collaborate with cross-functional teams (marketing, operations) to ensure a seamless sales process and meet quotas.- Deliver excellent customer service and proactive follow-ups, ensuring continued client satisfaction.

- Conduct cold calling and email outreach to build relationships with potential clients, advancing them through the sales pipeline.- Manage client relationships from initial contact through project completion, ensuring repeat business and long-term partnerships.- Maintained a client retention rate of 95% through effective communication and project management, leading to long-term customer loyalty.- Provide tailored solutions to meet client needs, even outside of standard offerings, ensuring satisfaction and continued business.- Assist the sales process by preparing quotations and coordinating project timelines to deliver on time and within scope.- Focus on client success, offering proactive solutions to enhance client experience and maintain high levels of satisfaction

- Generated over 15,000 new leads.- Achieved a 30% response rate through personalized email outreach, improving stakeholder engagement.- Built long-term collaborations that boosted partner website traffic and increased retention.- Managed relationships with key stakeholders using Buzzstream, optimizing performance and outreach efficiency.- Developed strategies to negotiate mutually beneficial collaborations, driving success without monetary exchanges.- Tracked collaboration performance through detailed reports, ensuring goals were met and exceeded.- Conducted thorough market research to target relevant websites and decision-makers, enhancing lead quality

Guadalajara, Jalisco, México

- Managed the client experience from initial contact to delivery, coordinating effectively with customers, suppliers, and internal teams to ensure seamless operations.- Implemented a customer-first communication strategy, utilizing CRM (SalesUp!) to track orders and preferences, enhancing client engagement.- Oversaw the e-commerce platform on Shopify, driving customer retention and optimizing operational efficiency.- Developed sales strategies to navigate challenges during the pandemic, adapting to market changes and maintaining client satisfaction.- Focused on account management, delivering exceptional service to foster long-lasting client relationships.

Master Of Business Administration - Mba, Business Administration And Management, General

During my MBA, I dove deep into business analysis, finance, and strategy, learning how to break down complex challenges and build.

Undergraduate Exchange Program

Undergraduate