Sofia Sanchez Ramos Email & Phone Number

Madrid, Community Of Madrid, Spain

Madrid, Community Of Madrid, Spain

Cargo operations project portfolio. Responsible for prioritization, oversight and management of projects from conception through completion. Managed up to two direct reports, including hiring, mentoring and performance management. - Delivered $2-3 million budget operation enhancement projects successfully.- Successfully coordinated the opening and.

Chicago

Job overview and responsibilitiesThe Sr. Staff Representative - Cargo Policy and Procedures Support serves as the cargo subject matter expert for all warehouse questions related to current cargo standards and UC360. Maintains and communicates cargo standards to the system.-Lead day to day cargo communication efforts including drafting Cargo Operations.

Greater Chicago Area

-In charge of delivering projects for cargo operations new technology platforms as overall project manager. -Work across multiple divisions/work groups including IT development, accounting teams, business transformation, accounting, finance, vendors and partner organizations. -Responsible for ensuring the company's standard project management methodology.

Chicago, IL

• Continuous improvement of technology and/or use of the technology by end users in order to gain the most value from the system and improve overall operational performance to meet the needs of our customers. Responsible.
• UC360 Operations Subject Matter Expert
• Create, maintain and distribute technical support guide
• Evaluate and document system defects/enhancements and align with mandate initiatives by government/regulatory agencies
• Work with Training to implement/improve curriculum (Technology)

Chicago, IL

-Involved in the planning, development, implementation, and maintenance of all administrative policies, service agreement contracts, procedures, and systems in support of the Cargo Division’s loss prevention efforts. -Determine the validity of cargo claims; adjust, mitigate, and provide fair compensatory settlements based on domestic and international.

Chicago

-Involved in the processing and settlement of system cargo claims, as well as the planning, development, implementation, and maintenance of all administrative policies, procedures, and systems in support of the Cargo Division's loss prevention effort.-Determines the validity of cargo claims adjusts, mitigates, and settles at the lowest possible cost to the.

Kalamazoo, Michigan

- Gained knowledge and proficiency with computer systems while working as a computer support specialist.- Provide a high level of customer service by thoroughly answering product questions, insuring quality and promoting a friendly and relaxing atmosphere.- Developed leadership skills to train and adapt to various situations in the customer service.

Santo Domingo, Dominican Republic

-Handled international calls by translating from English to Spanish making sure products’ ETAs were accurate.-Administered check in and check out for 10 employees. -Advanced quickly within the company through hard work, dependability, leadership and excellent communication skills.

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Activities and Societies: Dean's List Intramural SoccerWestern Michigan University's Haworth College of Business, one of the largest.

International Business

Activities and Societies: Four month study aborad program in Paris, FranceThe International Business program at the CEA Paris Center, in.

Italian Certificate, Italian Language

The school attracts students from around the world, and since its inception has welcomed over 50,000 participants from countries all.

High School Diploma

Activities and Societies: Reachouts Club President Soccer Team Heart Care Dominicana Athletic Counsel Student Government ChoirThe Carol.