Sofia Vazquez Email and Phone Number

▪Independently operate the NYC office, managing a team of 70+ employees and overseeing all administrative functions.▪Collaborate with recruiters and managers to coordinate and schedule onsite interviews, ensuring a smooth candidate experience and efficient use of time.▪Spearhead employee relations and engagement initiatives, including team-building and recognition programs.▪Develop and implement comprehensive onboarding and offboarding processes to ensure a smooth transition for employees▪Manage office supplies, facilities maintenance, and vendor relationships to support daily operations▪Act as the primary point of contact for office-related inquiries, providing professional assistance to employees and visitors.▪Implement and enforce office policies and procedures to maintain a safe, organized and compliant workplace that aligns with company standards and regulations.▪Serve as a liaison between management and employees, advocating for employee needs and facilitating effective communication.▪Oversee office budget and expenses, identifying cost-saving opportunities and optimizing resource allocation.

▪Managed a portfolio of 150+ company accounts and 900+ members employing insights and KPIs to optimize office space utilization, enhance client satisfaction, and drive successful client retention▪Handled calendars and room bookings to ensure seamless scheduling for internal and external meetings▪Orchestrated weekly events, managing budgeting, catering, marketing collateral distribution, and space availability resulting in enhanced community engagement and satisfaction ▪Collaborated with cross-functional teams to address member inquiries, technology issues, and building operations, fostering a culture of seamless communication and problem-solving▪Conducted tours for prospective members, facilitating a seamless handoff process to the leasing team and ensuring an exceptional onboarding experience▪Tracked and audited key operational processes and event budgets, ensuring efficiency and cost-effectiveness.

▪Oversaw a diverse residential community of 200+ undergraduate students, managing administrative duties and optimizing processes to ensure smooth operation of residential facilities▪Assisted in the interview and selection process of RA candidates, including scheduling interviews, reviewing applications, and participating in panel discussions.▪Coordinated onboarding processes, room transfers, maintenance requests, incident reports, and event budgeting.▪Efficiently addressed student and staff inquiries, handled phone calls, and supported daily operations▪Organized meetings to discuss events, developments, and student concerns, fostering a sense of community and collaboration within the residence area.▪Implemented and enforced all College and Campus Living policies, promoting academic excellence, addressing student needs, and encouraging student involvement

▪ Provided personalized support and information to guide students through the college search process▪ Represented the college with professionalism, enthusiasm, and actively participated in community outreach initiatives, effectively promoting the organization's mission and goals.▪ Conducted meet and greets with families and prospective students, creating a welcoming andinformative environment to showcase the institution's offerings.▪ Utilized effective communication skills to make phone calls to families, address inquiries and provideinformation about the college’s programs, campus resources, and application process.▪ Collaborated with a team to develop and update comprehensive information packets for families