Sofia Azman Email & Phone Number

Kuala Lumpur, MY

Petaling Jaya

Petaling Jaya, Selangor, Malaysia

• Work closely with counterparts to brainstorm new ideas on acquiring new clients
• Generate leads, assist customer to use Borzo Apps, guide them to place delivery
• Work closely with marketing team to strategize and come out with the marketing plan to generate more inbound leads
• Software used: Pipedrive, Dispatcher

Bangsar South

• Handle inbound sales enquiries (calls, texts, emails)
• Maintain timely follow-ups and keep close tracking of leads for closure of sales
• Arrange for appointments

Wangsa Walk

• Delivers customer service commitment to all customers by acting with a customer comes first attitude and connecting with customer.
• Assisting store manager in maintaining store operations during scheduled shift.
• Deploy partners and delegates task to the partners accordingly.

• Welcomes customers by determining their coffee interests and needs.
• Educates customers by presenting and explaining the coffee and Frappuccino drink menu;answering questions.
• Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee

Bangsar

• Advertising vacancies by blasting emails, call to interview potential candidates through phone call and face to face interview.
• Using social media to advertise positions, attract candidates and build relationships with candidates and employers;
• Other administrative tasks

AEON AU2

• Providing excellent customer service to ensure satisfaction
• Taking customer orders and delivering food and beverages in a timely fashion
• Making menu recommendations, answering questions and sharing additional information upon request

Setiawangsa

• Advising & serving customers.
• Processing payments.
• Assisting customers in order to help them find what they need.

Bachelor Of Mass Communication (Hons.) Communication Management And Policy, Cgpa: 3.31

CGPA: 3.31 Dean list (Semester 4). GPA: 3.50

Diploma In Mass Communication, Cgpa: 3.33

CGPA: 3.33 Dean List (Semester 4): GPA: 3.67

Accounting