Sofie Field Email & Phone Number

Newcastle, New South Wales, Australia

• Key achievements
• My outstanding progress as a new employee in the leasing team led to my selection for the internal property management accelerant course, which I successfully completed.
• Developed trusting relationships with key stakeholders making some of the more difficult discussions easier to manage.
• Responsible for onboarding training of new recruits. I am committed to ensuring they are equipped with all the tools and knowledge to be successful as well as providing ongoing mentorship as they progress in their roles.
• Successfully identified risk mitigation points that had otherwise been missed previously, as a result we were able to prevent any serious injury and future litigation.
• Received unsolicited and regular praise from owners, tenants and property managers on my comprehensive inspection reporting and documentation.

Newcastle, Australia

• OWNER/OPERATORBessie Brown Coffee Cart - full time Mobile coffee art business - 2017 - Current Key achievements
• Maintained exceptional customer satisfaction scores and feedback from clients, customers and suppliers.
• Initiated ongoing joint marketing and general business collaborations with key stakeholders, influencers, and industry leaders. This led to industry recognition and accolades in local, online and paper publications.
• Established a solid brand reputation as one of the key players in mobile speciality coffee suppliers, within Newcastle and surrounds. This aided me in securing major clients and facilitated repeat revenue earnings with.
• Prioritised sustainable business practices, which improved business efficiencies and generated additional business partnerships and publication within the local environmentally conscientious business community, such as.

Martinsville, NSW

• Key achievements
• Increased profitability and sales by building strategic partnerships and making strategic business decisions.
• Provided consistent outstanding guest experiences and maintained an average 5-star guest experience rating and received regular positive feedback from event participants and other vendors.
• Attention to detail in document keeping and orderly follow up notification ensured no client account fell into arrears.
• Received finalist and highly commended awards for Best Rural Wedding Venue category in the Hunter Valley/central coats at the Hunter Valley Wedding Awards in 2017 & 2018.
• Developed and implement targeted and efficient advertising strategies that lead to high booking conversion rates.

Newcastle, Australia

• Key achievements
• I was nominated Responsible Business (RBC) Representative for the Food and Beverage department. My demonstrated passion and commitment to RBC quickly saw me nominated for the Head of the Responsible Business Committee.
• Headed a team of department leaders and directors to identify and implement a change agenda to improve the culture and overall operations. Collectively we introduced measurable targets, tools, systems, and procedures..
• Worked alongside management to action and follow up proactive measures to support hazard reduction and elimination within the workplace. This in turn created record lows in recurring hazards, incidents, and injuries in.
• On the 12month anniversary of the newly formed RB committee, I was highly commended for my efforts in generating a highly productive and result driven team.
• Initiated and implemented an internal safety training schedule for all required staff training and development trailers, safety checklists, workplace inspections and E-learning across all departments. My efforts.

Canberra, Australia

• Key Responsibilities:
• Perform administrative and secretarial support
• Handle customer enquires and resolve customer complaints
• Arrange replacement for staff absentees
• Mediate staff disputes
• Train and supervise part-time staff

Sydney, Australia

• Key Responsibilities:
• Assist in the planning and coordinating of intimate and large events and parties for both corporate and private customers
• Perform administrative and secretarial support
• Establish and maintain client and general company affiliate database systems
• Respond to all customer enquires
• Manage staff rosters, mediate staff disputes and resolve customer complaints

Sydney, Australia

• Key responsibilities2007 – 2008 20062005
• Research and report on external opportunities.
• Facilitate efficient onboarding of new business affiliates,
• Seek, identify and convert new business opportunities
• Develop, maintain personal marketing plan and achieve marketing targets
• Conduct data analysis for website customer journey, search engine optimization, ad words

Graduate Certificate, Business Management And Human Resource Management

Bachelor'S Degree, Graphic Design

Advanced Major Diploma, Business Marketing & Advertising

Higher School Certificate

Certificate 111, Business Operations Support And Assistant Services

Certificate 111, Equine Industries

Education record