Sofia V. Email & Phone Number

London Area, United Kingdom

London, England, United Kingdom

- Coordinating translation projects from quote preparation to invoicing. - Working within client budgets to source linguists according to language pair and availability.- Liaising with translators, answering queries and negotiating project rates.- Applying QA checks, proofreading and delivering files to clients.- Reviewing applications received, posting advertisements and managing them.- Conducting phone and video interviews, screening candidates and collecting documentation.- Coaching candidates, helping them make decisions and preparing them for interviews.- Canvassing clients and finding leads in order to achieve sales targets.

Tijuana, Baja California, Mexico

- Cultivated and nurtured relationships with a diverse portfolio of valued clients, consistently exceeding their expectations through high-level customer service.- Empowered junior colleagues, notably the sales team members, with comprehensive training on the intricacies of our online platform, resulting in enhanced product understanding and increased sales performance.- Guided clients through personalized training sessions, ensuring they maximized the potential of our online platform to meet their unique business needs.- Provided meticulous administrative support to a dedicated team of salespersons, offering guidance and assistance to streamline operations and bolster productivity.- Managed sensitive financial documents with the utmost confidentiality.- Orchestrated seamless personal travel arrangements and accommodations for colleagues, optimizing their schedules and enabling them to focus on core responsibilities.

Tijuana Area, Mexico

- Successfully translated 100+ job descriptions from English to Spanish, enabling effective communication between the company’s Mexico and USA locations.- Played an integral role in onboarding interns and new employees, ensuring a smooth transition into the company culture and processes.- Efficiently organized employee files in HRIS and physical copies, maintaining accurate documentation for easy retrieval and compliance purposes.

Master Of Arts - Ma, Language Interpretation And Translation

Licenciatura, International Business