Continuous Governance & Administration of resources in team providing them access to all project related documents and tagging.Organizing Discover Sessions for New Joiners in Project to make sure they are walked through all the teams present under account. As a PMO working with cross functional team leads and senior managers within the project with around 450 plus active resourcesResponsible for END –END Recruitment like Demand Management, Supply Management and Resource Management (Responsible for Resource On boarding and off boarding as per client process).Planning, organizing, managing, and evaluating operations, continuously reviewing effectiveness, focusing on priorities, and driving for excellence in line with the operations requirements.Working on tools such as DROPS, SMART and R2D2 for project tagging and resource allocationUnderstanding Clarity to fetch active reports for resource time managementSending Daily ITRP reports, weekly service reports and monthly SLR to the respective teamEnsure there is no Response/Resolution BreachLead/Conduct DSTUMs on a rotational basis.Promoting iPMO factory Services and Tool within the Engagement.Adherence to Factory Governance (DSTUM Attendance, Leave, Backup, WFH, Email Response etc.)

Communicating with the Client regarding the project status, upcoming projects, discussing financials of the project, understanding the scope of the project, feedbacks to render high quality delivery and to maximize client satisfaction.Project Planning and Scheduling. Preparing Quotes.Working with cross functional teams to get the project completed.Monitoring Project Status daily with the help of meetings, status calls etc.Managing Finance of the projects with the help of Gemini tool.Ensuring that the projects are delivered on time with desired qualityInvoicing projects at the end of each month. Recognizing revenue of each projectsTaking part in Quarterly business review to discuss about the Performance of projects in terms of Quality and Profits etc.Allocation of Resources, Vendors as per the Project Requirement for more than 26 languagesCommunicated with vendors regarding back-order availability, future inventory, and special orders.Ensuring that 47% Gross Margin is achieved in every project.Support creation, validation and analysis of project budgets and financial health check.Coordinating for POs and Creating invoice proposal as per the actuals consumed by resources.Having continuous follow up with the client for the due payment closures

Report to Project Manager on project status, progress, budget, as well as on team member’s performance and aiding in their day-to-day dutiesPlanning the end-to-end activities in the project lifecycle with the Project ManagerProviding different reports related to SLA tracking, Resource efficiency and Performance etc.Identifying, foreseeing project risk, and creating mitigation planProvided training and mentoring to new team members, refresher training on project work instructions and country Specifics both virtually and onsite