Network Administrator
Current▹ Managed the office's local area network (LAN) and ensured uninterrupted network connectivity for a collaborative working environment. ▹ Monitored network performance and diagnosed issues related to speed, connectivity, and downtime, ensuring smooth communication between team members. ▹ Installed, configured, and maintained network equipment like routers, switches, and firewalls (though not advanced, practical for a smaller setup). ▹ Implemented basic network security protocols, including antivirus software and secure password management, to protect sensitive video production files. ▹ Provided technical support for software and hardware issues, troubleshooting internet connectivity, and addressing team members' IT concerns. ▹ Supported the team during video production and SaaS content delivery by ensuring the network had enough bandwidth to handle large video file transfers and uploads. ▹ Collaborated with external IT service providers to address more complex issues that required advanced technical expertise. ▹ Conducted regular backups of critical company data and maintained network documentation.