Jenna Lee Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

Leading National Global Logistics and Transportation Company — QA Engineer- Led testing efforts to modernize legacy systems and automate operations using machine learning models.- Designed and executed test plans for rigorous pre-deployment testing.- Guided 10+ users through UAT to validate functionality.- Collaborated with engineers, analysts, and data teams to refine development solutions.State Government Agency — SaaS Developer- Configured modules and reports in… Show more Leading National Global Logistics and Transportation Company — QA Engineer- Led testing efforts to modernize legacy systems and automate operations using machine learning models.- Designed and executed test plans for rigorous pre-deployment testing.- Guided 10+ users through UAT to validate functionality.- Collaborated with engineers, analysts, and data teams to refine development solutions.State Government Agency — SaaS Developer- Configured modules and reports in UKG (Ultimate Kronos Group), an HR and workforce management software, to enhance HR and workforce management experiences.- Developed process flows to identify and address key areas for improvement.- Designed dashboards providing real-time insights for data-driven decision-making. Show less

Washington Dc-Baltimore Area

Top 5 Equipment Rental Service Company — Technical Business Systems Analyst- Partnered with UX designers and IT to gather requirements and create user stories for a telematics data portal prototype.- Documented requirements, process flows, and project insights in Confluence.- Managed JIRA board and acceptance criteria to align with client expectations.Leading National Medical Supply Distributor — Business Systems Analyst- Facilitated discovery sessions to gather… Show more Top 5 Equipment Rental Service Company — Technical Business Systems Analyst- Partnered with UX designers and IT to gather requirements and create user stories for a telematics data portal prototype.- Documented requirements, process flows, and project insights in Confluence.- Managed JIRA board and acceptance criteria to align with client expectations.Leading National Medical Supply Distributor — Business Systems Analyst- Facilitated discovery sessions to gather requirements for an eCommerce transformation program.- Mapped current and future system process flows to streamline operations.- Documented features, user stories, and test plans in JIRA and coordinated end-to-end testing using JIRA X-Ray. Show less

Charlotte, North Carolina, United States

Create an efficient process of portfolio status and financial reporting for the IT Governance Office:· Curate monthly high-level financial summary reports and slide decks for the End-of-Life Technology project portfolio: · Validate resource hours and allocation submitted by project and program manager through Microsoft ProjectAssist in a project replacing an existing tool to provide better entitlement management and access certification to improve compliance visibility and… Show more Create an efficient process of portfolio status and financial reporting for the IT Governance Office:· Curate monthly high-level financial summary reports and slide decks for the End-of-Life Technology project portfolio: · Validate resource hours and allocation submitted by project and program manager through Microsoft ProjectAssist in a project replacing an existing tool to provide better entitlement management and access certification to improve compliance visibility and strengthen the bank’s security measures:· Organize a project timeline on Microsoft Project that follows a Waterfall project management methodology· Collaborate with Co-Project Managers and stakeholders to finalize a Project Execution Document, which highlights the project’s background, cost structure, business requirements, scope, and technology considerationsSupport Technology Team on project upgrading software to comply with updated Federal Requirements for bank liquidity reporting by facilitating communication between Business Team and Technology Team to build business requirements Show less

Palo Alto, California, United States

· Ideate product and project targets for long term App Development, focusing on User Experience. · Collaborate with Growth team to construct guidelines defining key functionalities for products. · Document product proposals that outline specifications and features that the final product should contain. · Lead a cross-functional team of designers and engineers to prototype, test, and implement product models.

Remote

· Manage and oversee 40+ front-end Web Development projects for local businesses. · Consult with existing and new clients to target expectations, goals, and milestones. · Communicate with engineers to set project roadmaps and ensure progress through weekly check-ins.· Utilize JIRA Software to implement front-end QA process, ensuring streamlined project deliverables.· Maintain quality product by logging bug fixes and routinely check-ins with clients.

· Performed data analytics on collected questionnaire data for a psychology experiment studying 100 participants' emotions and expectations while viewing a basketball team’s performance. This task was directed at the University of Virginia Psychology Department under Professor Gerald Clore. · Utilized Microsoft Excel to compute, organize, and manipulate data into a favorable format for further statistical analysis.