Operations Manager
Philadelphia, Pennsylvania, United States
Managed the day-to-day financials and general operations of the following departments: human resources, technology, facilities/maintenance, grounds, and guest services (housekeeping and kitchen services). Oversaw financial policies, procedures, and internal controls to safeguard $700k+ operating budget and $6 million in assets, protect confidential information, and ensure accurate financial reporting. Managed the business office, including payroll, billing & collections, sub-ledger reconciliation, cashmanagement, accounts payable, and deposits. Developed updated procedures for office management relating to file retention, information archiving and access, personnel files, benefits administration, licensing & inspections, and regulatory and ad hocreporting. Administered procedures and oversight of Employee Handbook and Health Safety and Security Manual with Executive Director; ensuring proactive measures are in place to meet regulatory requirements Analyzed staffing needs in conjunction with Executive Director and Director of Finance, initiate recruitingprocedures, interviews, hiring, and onboarding/orientation. Managed contracts and financial oversight for all projects involving subcontractors and vendors, including technology and network/communications, guest services/housekeeping, facilities maintenance, and grounds management