Sol Friedman Email and Phone Number
Organizational Development Professional * Healthcare Innovation * Human Capital Management * Non - Profit Leadership * Education Initiatives at
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CROWN HEIGHTS JEWISH COMMUNITY COUNCIL, INC.
Sol Friedman's Location
New York City Metropolitan Area, United States, United States
Sol Friedman's Contact Details
Sol Friedman work email
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Sol Friedman personal email
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About Sol Friedman
Over 25 years of experience spanning non-profit leadership, healthcare innovation, higher education and employee benefits sectors, with vitality creativity and passion.Natural leader and engaging speaker with the capacity to inspire and motivate diverse audiences. Proficient at developing collaborative alliances. Proven ability to work well with government entities, leading organizations and influential figures.Adept at building high-performing teams, with a keen eye for selecting top talent.Expert in organizational turnarounds, proficient in recognizing organizational challenges, conceiving strategic solutions, and developing a roadmap to achieve new heights of success. Grounded and practical, proficient in logistics and renowned for a compelling, far-reaching vision combined with a practical, step-by-step approach to drive immediate change.SELECTED ACCOMPLISHMENTS• Developed 200 host sites, oversaw 1,200 clients, and managed worksite relations for HRA NYC.• Conducted feasibility study for UJO of Williamsburg and Brooklyn Navy Yard Development Corp. on economic development opportunities, reinvigorating the workforce opportunities with new contracts.• Increased annual revenue by $20 million, for Optum Health, by growing large multi-facility nursing home accounts, while increasing business growth closure rate by 25% • Successfully salvaged underperforming radiology practice, redefined practice focus, promoting Women’s Health Center, increasing service utilization by 300%. Introduced new areas of service.• Pioneering history of utilizing telehealth technology for population health management.Provide organizations with management and operations.Industries: Healthcare Innovation, Population Health, Business and Financial Services, Non - Profit Management, Holocaust Studies, Human Capital Management. Experience with early stage and matrixed organizations.Specialties: Project Management • Strategic Planning & Development • Organizational Growth • Business Process Optimization • Operations Oversight • Needs Assessment • Market Research & Analysis • Staff Training & Management • Cross-Functional Collaboration • Workflow Optimization • Team Leadership • Channel Development • Collaborative Alliance Building • Relationship Management Strategies • Sales Management • Market Vertical DevelopmentContact info: 347.268.5313 solfriedmankrg@gmail.com
Sol Friedman's Current Company Details
Crown Heights Jewish Community Council, Inc.
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Organizational Development Professional * Healthcare Innovation * Human Capital Management * Non - Profit Leadership * Education Initiatives
Sol Friedman Work Experience Details
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Director Of Operations - Social ServicesCrown Heights Jewish Community Council, Inc. Oct 2024 - PresentBrooklyn, New York, UsOversee day-to-day operations, ensuring all programs and services are running efficiently and effectively.Develop and implement operational policies and procedures to enhance organizational performance.Lead, supervise, and support a diverse team of staff and volunteers.Conduct regular team meetings, provide feedback, and ensure staff are aligned with organizational goals.Manage staff scheduling, performance evaluations, and professional development opportunities.Create operational department workflows and identify areas for streamlining and improvement.Operational Metrics:Establish key performance indicators (KPIs) for all operational areas and ensure team members are held accountable for fulfilling their duties to ensure high performance.Regularly analyze department data to measure efficiency and effectiveness, and provide insights to senior management accordingly.Contract Management:Ensure that all contracts are reviewed, organized, and executed to organization’s benefit.
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Operations SpecialistSsh Consulting Group Mar 2024 - Present -
Organizational Development* Operations Management* Strategic Growth* Collaborative AlliancesKensington Resources Group Jun 2010 - Present -
Senior Project Management ConsultantTechpar Group Nov 2019 - May 2024Fort Lee, Nj, Us -
Operations Oversight & Organizational DevelopmentVisiting Docs Jul 2023 - Feb 2024Spring Valley, New York, UsAmbulatory Clinic (Article 28) in Rockland County that provides a full array of medical services.Visiting Docs patient-focused medical care that integrates with patient's current health care system.• Directed and coordinated the internal structure of the organization based on company policies, goals, and objectives to ensure an efficient working environment• Established quantitative and qualitative metrics, guidelines, and standards criteria and policies for evaluating and assessing the company's efficiency and effectiveness• Participated in the recruitment and training of managers and employees, organize and oversaw their work and schedules, and conducted performance evaluations according to organizational policies.• Reviewed, analyzed, and evaluated business procedures to identify opportunities for improvement and established new policies and procedures to improve day-to-day operations.• Lead coordination and integration of efforts among operations, management, technology, and customer service delivery divisions to produce smoother workflow and more cost-effective business processes.• Planed and managed new operational processes to develop innovative solutions for increased productivity and maximum efficiency to support rapidly shifting business demands.Selected Achievements: Introduced alternative HR recruitment platform and ATS system along with proprietary social media platforms to better target the recruiting and hiring of providers, streamlined the onboarding process.Developed several additional vendors and areas of service for patient care management utilizing tele-health and geriatric medicine protocols. Implemented workflow and process streamlining strategies to monitor and track patient care program enrollment. -
Strategic DevelopmentEmpeon Nov 2022 - Jul 2023Montebello, New York, UsComprehensive Human Capital Management company, providing SaaS for Talent Acquisition, Onboarding, Human Resources, Time and Attendance, Benefit Administration, Payroll and Compliance, Reporting and Analytics.Empeon offers a wide range of solutions for the Health Care industry, Staffing, Hospitality, Foodservice, Transportation, Manufacturing, Logistics Unionized Labor, Real Estate & ConstructionSelected Achievements: Attended several industry conferences in the Homecare and Long-term care space.Developed opportunities for collaboration. Broadened additional categories of industry and service offerings. -
Organizational Development AdvisorSbh Community Service Network Inc. Feb 2022 - Nov 2022Brooklyn, New York, UsConsultant on the development of the Medical Advisory division. Relationship management with key healthcare referral organizations and major hospitals senior leadership, establish collaborative protocols. Interfaced with SBH Medical advisory team to build out services and resources. Attended industry conferences and events. Oversee general organizational development.Selected Achievements: Developed Collaboration Alliances with the ancillary service organizations, hospitals and other Medical Referral organizations. Achieved recognition with the primary hospital groups to facilitate access to their resources. Generated awareness with the hospital liaisons and the emergency response organizations to allow for cooperation in patient care management. -
Strategic Account Development Employee BenefitsBenefitmall Jan 2017 - Mar 2022Dallas, Tx, UsDeveloped innovative methodology to leverage business services networks and cross sell products that introduced significant new account sales resulting in a 30% increase in business volume.Designed innovative strategy to accommodate the insurance needs of a large medical association that resulted in a comprehensive offering of insurance to several hundred doctors. -
Leadership TeamMassmutual Sep 2015 - Jan 2019Springfield, Massachusetts, UsFocus on business , non- profits and large group market in the tri-state area, establishing new plans, as well as, retention and ancillary benefits line servicing for group benefit plans. Worked with Insured, Self - Funded, and alternate funded clients. • Developed relationships and team approach with brokers, industry consultants and TPAs to provide full range of service resulting in fully encompassed professional offerings. Oversaw and coordinated sales presentations, proposals, client presentations, and underwriting initiatives to ensure optimum outcomes. Advised business owners, their employees on personal financial planning strategies, including life, disability and long term care insurance, college, retirement and estate planning.Additional work with high net worth clients and complex cases.WORK LEARN GROW (Mass Mutual) - Brooklyn, NY 2017 - 2018Corporate Internship Staffing Program - Program ManagerCore management duties included, candidate sourcing, counseling, scheduling and talent issue resolution, with additional involvement in staffing and deployment, employee relations, performance assessments staff management and orientation, special projects and overall program development. Utilized interns to streamline operations, act as support staff and back office for team associates.Key Accomplishments:Streamlined back - office operations for over 40 teams resulting in a 15% increase and efficiency in both operations, compliance and new business development.Increase of 10% in cross selling opportunities due to better collaboration and interaction between associates. -
Strategic Business Development & Client Relationship Manager - Complex Population ManagementOptum Sep 2012 - Apr 2015Eden Prairie , Mn, UsComplex Population ManagementAn Optum $1.1 billion business unit with over 2,500 employees, responsible to transform health care for the most medically complex patients by providing provider-led, patient-centric care and care management in the most clinically appropriate setting , including those with multiple chronic conditions and those facing serious illness.Worked with COO and senior management as a thought partner to provide expertise in developing key business strategies for restructuring financial reimbursement model, translating business goals into viable action plans, and streamlining operations. Market Strategy:• Guided executive team in shaping and executing highly effective client presentations and impactful follow-up tactics. This included the rollout of Optum Care Plus (formerly Evercare) an innovative nursing home patient care management program.• Provided expert guidance to internal teams, troubleshooting and resolving ongoing operational, clinical and financial performance issues. Sales & Account Development:Built and managed relationships with over 350 NY/NJ Long Term Care facilities, introducing our service capabilities and galvanizing the industry to work in partnership with Optum. Key Accomplishments:Broadened scope of services to include vertical MLTC and ACO markets, increasing market share by 35%, and generating $20 million in annual revenue by bringing in eight key industry stakeholders and moderating ensuing negotiations. Worked directly with the CEO of Optum Complex Population Management for NY and NJ, to drive business growth by cultivating collaborative alliances with crucial long-term care providers. Streamlined internal operations, supported and developed business sales process, and increased sales closure rate by 25%.Cultivated and coordinated collaborative and consultant alliances that strengthened market position, spearheading opportunities to develop a strategic partnership with Loeb and Troper. -
Vp Sales & Market DevelopmentTrebouchet Outsourcing Services,Inc. May 2008 - Jun 2010Outsourcing services company with domains of activity in several industries including, Publishing, Legal and Healthcare sectors, providing content, transcription, legal and call center services, utilizing information technology, project management, and vendor-agnostic solutions. · Provided support to management in development of new clients and new business.· Developed, managed and delivered professional services on behalf of company to clients.· Maintained ongoing sales coordination, marketing and strategy development.
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Manager Strategy & Business DevelopmentGirling Health Care Of New York 2007 - 2008Brooklyn, Ny, UsFostered relationships with healthcare facilities & practice physicians. Developed marketing strategies for home care services to enhance corporate branding and improve organizational effectiveness. Tracked & analyzed referral trends & resolved ensuing issues. -
Director Of Marketing & Strategic DevelopmentHeartlink,Inc. (Telemedicine) 2001 - 2003Launched telemedicine /demand management services company; specializing in cardiac and pulmonary monitoring, PERS units, nurse triage, and enhanced physician answering services. The company was profiled in a Sept. 1996 magazine article entitled Anatomy of a Telemedicine Call Center (American Journal of Electromedicine)• Developed strategies for product positioning, creating focused marketing approach, which reduced start up time 30%, and resulted in opening up several secondary markets.• Redesigned marketing approach, exhibited at Disease Management Conferences, resulting in 60% increase in qualified leads.Selected Achievements:Mt. Sinai Medical Center – Developed initial stages of a comprehensive project to create a paperless Health Risk Appraisal (HRA), for utilization at their annual Mt. Sinai employee health fair.Jamaica Hospital Medical Center – Contracted to develop a pilot study of a severely asthmatic population tracking their peak flow monitoring; utilizing Heartlink’s Demand Management/Nurse Triage Program for After Hours Triage, as well as call answering and referrals. Explored adding an Outpatient Cardiac Monitoring Program to the Hospital’s Cardiac Program.Healthfirst (HMO) – Initiated a pilot project for a target population of 20,000 members. These members would avail themselves of Heartlink’s Demand Management/Nurse Triage Services. Also asked to run a controlled study for their asthmatic population.Medical Health Services – (A service for Medicare clients living in medically underserved areas in Urban Centers. They provide complete medical workups and client health assessments.) Initiated discussions to provide their patients with a minimum of one hundred cardiac readings per week.JASA –Offered to run a joint pilot demonstration project for the largest provider of services to the aged in New York City, utilizing Heartlink’s Homecare Video visits.
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Vp Operations & Business DevelopmentProfessional Health Imaging Pc 1998 - 2001Healthcare Management Company with focus on Long Term and Rehabilitation Care. Provider ofRadiology Services, through Professional Health Imaging, P.C. (Division of MJT). Key Accomplishments:Reduced monthly outlay expenses by 50% through introduction of budget discipline, resolution of claims backlog, and elimination of outside marketing consultants.Redefined practice focus, promoting Women’s Health Center, increasing service utilization by 300%. Introduced new modalities and devised and implemented joint marketing strategies with Ethicon Endo - Surgery and Columbia Scientific to market Stereotactic Breast Biopsies and Dental Implant scanning. Wrote and negotiated contracts with HMOs that increased traffic for biopsies and dental scans by 500%. Built and monitored physician database improving prospecting efficiency. Increased referral base by over 350 new physicians. Mined data to determine utilization patterns, which resulted in a 40% increase in revenue.As a result of these initiatives was able to achieve a turnaround in revenue that carried the facility while it renegotiated it's lease agreements on it's primary modalities that were underperforming to salvage the company.
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Provider And Member Network Development - Sr. Account ManagerHealthfirst 1994 - 1998New York, Ny, UsHospital-based network comprised of twenty major teaching hospitals targeting Medicaid/Medicare populations. Also provides TPA and has PPO network. Recruited to develop ethnic markets and build physician networks. Represented organization in Brooklyn and Queens to develop member markets and build attending physician networks and acted as liaison to Maimonides Hospital, Kingsbrook Jewish Medical Center and Jamaica Hospital.• Effectively cultivated relationships and closed 70% of qualified leads. Consistently met and often exceeded quarterly quotas by as high as 150%. • Developed marketing teams familiar with target population reducing training time and accelerating membership growth, resulting in capturing a greater market share. -
Program Director - Hra Adcu- Work Experience ProgramJewish Community Council Of Greater Coney Island (Jccgci) 1994 - 1996Brooklyn, New York, UsDeveloped challenging volunteer placements for displaced professionals to facilitate skill enhancement and re-employment. Managed caseload of over 1200 clients. Oversaw staff and setup workflow protocols.Cultivated partnerships with public, private, and non-profit organizations and negotiated placement agreements; managed work-site relationships, including indemnification policies.Screened, evaluated, and oriented program participants to ensure successful job performance. Made referrals to support services as needed.Achieved low volunteer attrition rate through careful development of assignments that matched work-site and participant needs.Within first two months of tenure, developed close to 300 challenging work assignments in over 120 hospitals, mental health clinics, nursing homes, private and non-profit organizations. -
Director Of Marketing And Business DevelopmentRevival Homecare Agency Sep 1992 - Jul 1994Annandale, Va, UsA full service CHHA, with a mandate to address the special needs of ethnic populations and Holocaust Survivors. Programs included; Adult/Geriatrics, Maternal/Child, Pediatrics, Infusion and Respiratory Therapy, Occupational Therapy, Speech/Language Pathology, Psychiatric and Terminal Illness Care.Retained to establish market recognition and presence, network with providers and community groups to grow marketshare.Wrote strategic outline for business development and marketing plan. Developed roadmap for implementation.Set up marketing infrastructure, created corporate image, and generated name recognition initiatives. Key Accomplishments:Utilized familiarity with cultural and ethnic markets to develop appropriate marketing materials and market penetration strategies that resulted in a 25% increase in business within six months.Designed newsletter, brochures, patient resources index, and oversaw patient satisfaction surveys.Implemented quality assurance procedures and employee incentive program that increased utilization by 40%. -
Director Of OperationsProfessional Career Services 1990 - 1992Johannesburg, Gauteng, ZaRevitalized citywide job placement program serving displaced middle managers and executives. Increased annual job placement rate by 20%, finding positions for 85 applicants in the first year.• Researched and developed job leads for applicants, improving quality and range of placement opportunities. Enhanced community awareness of services through conference presentations, job fairs, advertising campaigns, multi-media exhibitions, press coverage, and public seminars resulting in a 500% increase of posted positions in the agency job bank.• Developed ancillary services for applicants including career transition preparation, interview and networking coaching, resume and skills assessment.• Established advisory committees composed of business leaders who served as mentors to agency applicants. Made referrals to outside support services as needed resulting in better prepared candidates which was reflected by a 20% increase in placement retention.• Motivated and directed the activity of placement counselors and support staff, successfully implementing a turnaround and exceeding agency placement goals within six months. Strengthened moral and reduced staffing costs by 35% by promoting cross training and internal promotions. • Streamlined operations and automated all office functions, which significantly improved response time to applicants and prospective employers.• Designed a retraining program with a certificate as an Assistant Controller in Healthcare and successfully placed all graduates into financial management positions in that industry.• Reduced interim assignment attrition rate by 50% through careful selection of appropriate work that matched work-site and participants needs.
Sol Friedman Skills
Operations Management
Process Improvement
Strategic Planning
Marketing Strategy
Sales Process Implementation
Building Relationships
Employee Training
Leadership
Strategy
Managed Care
Business Development
Start Ups
Recruiting
Training
Management
Healthcare
Healthcare Management
Team Building
Executive Management
Marketing
Hospitals
New Business Development
Sales
Management Consulting
Project Management
Healthcare Industry
Business Strategy
Analysis
Medicaid
Microsoft Office
Physicians
Social Media
Human Resources
Coaching
Entrepreneurship
Consulting
Market Research
Team Leadership
Nonprofits
Leadership Development
Organizational Development
Outsourcing
Business Planning
Change Management
Social Networking
Performance Management
Employee Relations
Disease Management
Talent Acquisition
Staff Development
Sol Friedman Education Details
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Adelphi UniversitySocial Science -
Pohs InstituteProperty And Casualty Insurance
Frequently Asked Questions about Sol Friedman
What company does Sol Friedman work for?
Sol Friedman works for Crown Heights Jewish Community Council, Inc.
What is Sol Friedman's role at the current company?
Sol Friedman's current role is Organizational Development Professional * Healthcare Innovation * Human Capital Management * Non - Profit Leadership * Education Initiatives.
What is Sol Friedman's email address?
Sol Friedman's email address is so****@****aol.com
What schools did Sol Friedman attend?
Sol Friedman attended Adelphi University, Pohs Institute.
What are some of Sol Friedman's interests?
Sol Friedman has interest in Networking, Social Services, Economic Empowerment, Health, Education, Human Rights, Arts And Culture, Industry Relationships, Job Opportunities.
What skills is Sol Friedman known for?
Sol Friedman has skills like Operations Management, Process Improvement, Strategic Planning, Marketing Strategy, Sales Process Implementation, Building Relationships, Employee Training, Leadership, Strategy, Managed Care, Business Development, Start Ups.
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