Solange Rosa Email & Phone Number

Bristol, Gb

London Area, United Kingdom

-Collaborated with sales and marketing teams to develop dynamic pricing models that responded to market changes, leading to a 15% increase in customer acquisition-Developed discount and promotional pricing strategies to manage overstocked products, increasing sales volume by 10% while maintaining profit margins. Analysed inventory, demand, and market trends to create targeted promotions, reducing excess stock and optimizing warehouse efficiency-Analysed customer segmentation and behaviour patterns to tailor pricing strategies for different customer groups, enhancing customer satisfaction and loyalty.-Performed competitor analysis to benchmark our pricing strategies against industry standards, leading to the development of more competitive pricing tactics-Asist in the monitoring & analysis of Pricing performance and forecasting-Provide scenario modelling and analytical support to enable decision making.-Cost cycle breakdown and revise of the cost files weekly-Analyse, model and interpret the effectiveness impact of theoretical pricing changes to meet business and maintain pricing models to meet business needs requirements.

Greater London, England, United Kingdom

-Created interactive dashboards and reports using Power BI, enabling clients to gain actionable insights and make data-driven decisions, resulting in improved client satisfaction and engagement.-Executed data manipulation, cleaning, consolidation, and analysis using SQL, Excel, and Power BI. Design and write complex SQL queries to extract, summarize, and integrate data from diverse databases and data warehouses-Established statistical forecast models in Excel-Competitor Analysis -Utilized Market Basket Analysis (MBA) to identify purchasing patterns and associations within customer transactions, uncovering valuable insights into product relationships and consumer behaviour.-Developed automated and dynamic sales performance dashboard to support commercial and sales managers to trace sales KPI across many dimensions over time using MS Power BI.

- Oversaw the scheduling and staffing of shifts, ensuring adequate coverage during peak times and minimizing labour costs through efficient scheduling practices- Handled guest inquiries and resolved issues promptly, maintaining high standards of customer service and achieving a guest satisfaction score of 90%.- Planning workloads, allocating tasks and monitoring progress against targets- Maintaining safety- Ensuring that quality standard is upheld- Stock Management- Conducting performance reviews

London, England, United Kingdom

- Sales acquisition and Brand Awareness to meet client demand - Development of Sales & Communication skills- Working with marketing team to ensure collaboration, monitor and report on KPIs regularly

Manchester, England, United Kingdom

- Deliver customer-centric assistance to enhance guest satisfaction - Provide extraordinary services to ensure health and safety rules are followed - Manage day-to-day activities including assisting with hospitality

London Area, United Kingdom

- Responded to customer queries and resolved potential problems. - Provided phone service on phone to guests. - Delivered selfless services to meet daily goals. - Interacted with people and built strong ability to work in fast-paced environment. - Ensured food safety standards are in place.

Coimbra, Portugal

- Developed skills to analyse productive process, identify waste and lapses aimed at continuous improvement. - Created competency formulating business operation reports. - Assisted organising documentation. - Proposed best practices to execute improvement.

Master'S Degree, Engineering/Industrial Management

Logistics, Production Management, Marketing, Operations Simulation (Simul8 Programming), Strategy and Planning, Complements of Operational.

Certificate, Accounting

Bank reconciliations and Business documentation, Transaction, Control, Payroll, Purchase, Invoice and taxes. Software: SAP ERP

Certificate, English Language And Literature/Letters

Bachelor'S Degree, Engineering/Industrial Management

Operations Management, Quality Control and Management , Financial Management, Company Economy, Fundamentals and Complements of Operational.