Soledad Sanchez Email & Phone Number

Vista, Ca, Us

Vista, California, United States

Multi-tasker. Ensure the timely deliveries of quality materials and components and timely execution of customer orders. Coordinates and expedites the flow of work and materials between departments according to daily and weekly production schedule. Duties include reviewing and distributing production,work and shipment schedules.

Vista, California, United States

Multiple tasks in Customer Service Department. Processing Orders through email/website/ph./fax using Accpac program. Account Recon-CRA Packets (Credit Return Authorization) OWF-Processing a large amount of credit card orders in a timely manner. charge orders through CyberSource.Processing the Credits/Debits for Customers Processing Orders and RMA for Warranty/Returns Fill out FedEx claims paperwork for Short Shipments Create FedEx labels Handle a high call volume Credit Card Refunds PCI Compliant (Payment Card Industry) Excel Proficient Trouble Shooter with results being resolved Using Sage Accpac, Icinit and Cyber Source to run Credit Cards. Excel Proficient :Refurbished Product Availability Report once a week Monthly CRM open complains Report using Excel spreadsheet Set up an Excel spreadsheet to track purchase orders. Excel spreadsheets to check open orders or past due orders, include cancelling open orders with product that is no longer available and move items from one warehouse to another. Experience in other departments: Shipping,packaging,QC, warehouse inventory and warranty returns.