Driven Technologist with over 24 years’ experience in customer success, cloud computing, health care, electronic legal services, wine, and education industries. Partnering with large organizations to drive technology value realization and operational efficiencies. Recognized for managing strategic business initiatives with a customer first focus. Proven leadership with delivery of customer facing product deployments, Date Center build outs, budgeting, business and risk analysis, system auditing, cross-functional technical operations, and strategic planning.• Technical Account Management• Customer Success• Leadership• Technology Architecture and Operations• Strategic Business Planning• Application/Web Product Development• Technical Team Development• ERP/CRM Planning and Implementation• Technical Project and Resource Direction• Disaster Recovery, Risk Management, and Contingency Planning• Data Assurance and Security• Help Desk Management• Technical Training• Vendor Relationship Management