Solmer David, Mcsa Email & Phone Number

Philippines

Full-time server specialist covering US off-hours (12AM – 9AM). Monitor overnight alerts and mitigate issues ensuring less to no impact. Pro-actively health checks on server infrastructure. Performs patch update on systems to keep them updated and secured. Work on client onboarding for tools deployment and configuration.Key Contributions:• Monitor overnight alerts and ensure issues are resolved before offie hours• Engage on projects like client onboarding• Deployment and management of monitoring tools such as N-able, Liongard, Huntress, Blackpoint, Cloudradial• Deployment and management of SentinelOne Anti-Virus, Microsoft Defender, BitDefender• Manage and configuration of devices in Microsoft Intune• Settiung up Security Awareness using Knowbe4, Proofpoint, Phinsec• Configure Email Security using Proofpoint• DUO 2FA management• Configuration and Management of backup monitoring using BackupRadar• Management of Veeam Backups and Cove Data Protection Standalone Backup• Performs proactive task for ensuring tools are properly installed on all supported devices• Patch management of servers and ESX host• Patch and upgrades of applications such as Veeam updates • Perform Root Cause Analysis (RCA) of high priority incidents• Proposed recommendations and process improvements and standardization• Team Collaboration• Create work instructions and guidelines• Proactive and Team player

Clarkfield Pampanga

Hired as a full-time systems administrator following initial consulting role to manage and maintain multi-national companies ensuring 99.9% or better uptime. Evaluate, monitor and enhance IT infrastructure with an emphasis on availability, reliability, scalability, security, data confidentiality and system integrity.Key Contributions:• Performs monthly maintenance of the client infrastructure- Health Report- Active Directory, DNS, DHCP- Backups- Patch Compliance- NAS / SAN Storage- Antivirus- Physical Servers- Hypervisor- ESX Patching- Network Devices• Review and Manage the approval of patches• Perform Root Cause Analysis (RCA) of high priority incidents• Data Gathering using Network Detective Reports and Live Optic Scan• Review vulnerability scan• Manage Phishing and Training and create monthly reports• Proposed recommendations / improvements that will benefit both the client and the company• Review processes for improvements by standardizing them to help the team continue maintaining good practices in providing best results• Collaboration with the team by improving the processes• Creating work instructions and guidelines.• Coverage of Out-of-Office hours (OOH) support if needed• Proactive and Team player

Taguig, National Capital Region, Philippines

Dedicated systems administrator supporting one of the leading international energy services and solutions company in the UK with its headquarters in Windsor, Berkshire. Management and monitoring of datacenter, ensuring 99.9% uptime. Secure data by regularly backing up servers.Key Contributions:• Provisioning of Windows Server 2003, 2008, 2012 with compliance of the customer• Use of Altiris for building / rebuilding of Windows Servers• Performs server hardening to secure the systems from known risks and vulnerabilities• Troubleshoot faults on hardware and proactive raise hardware call to server maintenance• Proactive monitoring Windows Servers• Handles root cause analysis/investigation on Windows Server as part of Problem Management• Proactive problem record investigation to avoid reoccurring of incidents to give minimal server hardware downtime and to meet customer agreed Service Level Agreement• Installs and configures hardware and software applications for the Windows Servers• Responsible for patch management, testing and deployment on Windows servers using HPSA (HP Server Automation)• Works closely with internal and external groups to coordinate plans and activities involving maintenance of the servers• Proactively developing process standards in compliance with customer requirements• Work closely with internal groups to audit Microsoft systems for compliance with standards, security and interoperability• Participated in developing, testing, and implementing business continuity and disaster recovery plans for hardware, operating systems, and applications• Maintains inventories of equipment within the datacenter, configuration items and portfolio of servers to ensure highest performance and server availability• Works as a team member on both large and small scale projects with varying degrees of risk and complexity• Reviews all changes and ensure that it is planned accordingly• Level 3 support and 24/7 on call support in weekly basis

Clark Freeport And Special Economic Zone, Central Luzon, Philippines

In-house Datacenter IT Engineer managing servers and workstations.Key Contributions:• Manage and administration of active directory.• Ensures that all servers including domain controllers, email, anti-virus and database servers are actively running.• Monitors that all servers are equipped with the latest updates.• Monitor and maintain computer systems and networks.• Prepares report to superior on all deviations and abnormalities found on servers, workstations and internal networks.• Gives assistance in the implementation of changes for system continual improvement.• Recommends ways to improve the procedures set-up in the IT section

San Fernando Pampanga Philippines