Solon Ferreira Email & Phone Number

State Of São Paulo, Brazil

São Paulo

As the leader of Product at Arqgen, I lead a team of technical Product Managers, designers and manage four squads of developers (18 employees) to drive the continuous evolution of our products and our artificial intelligence (AI). After the initial implementation of management routines and progress on overdue projects, we transitioned to organizing.

Remote

I was responsible for leading a team consisting of 6 Product Managers, each at different levels of seniority. Together, we focused our efforts on conceiving and developing new verticals and revenue streams, starting from the initial stage. This included activities such as scouting for new ideas, launching, growing, and smoothly transitioning to the core.

São Paulo, Brazil

Worked in two different squads:- Payments & Partner Management: optimization of the processes that name the squad, enhancing the registration, activation and retention of partners through products that increase the commercial efficiency of our teams.- CRM Ops: maximize the productivity of the operational team through construction. maintenance and.

São Paulo, Brazil

Elevate customer satisfaction (sellers and buyers) by increasing the quality and liquidity of our listings.- Specific analysis: identifying trends, patterns and impacts, considering different scenarios and with a holistic view of the problems faced (Sheets and Looker);- Review and monitoring of processes: responsible for managing the quality indicators of.

São Paulo, Brasil

Responsible, with the team under my management, for monitoring and managing indicators of one of the partner BPOs in customer service, ensuring performance without harming the experience of our consumers.- Management of customer service KPIs through data analysis and the PDCA method;- Design, development and management of continuous improvement projects.

São Paulo, SP, Brazil

Business Analyst working in public and private sector, focused on improving operational and financial performance through the application of the PDCA method.-Creation of a complete business plan for an IT company to serve agribusiness cooperatives. Especially involved in the proposal of map and strategic objectives, construction of processes and financial.

Brasília

Brasília, Brasil

Mapping of the logistic processes of the Brazilian Army for the modernization of the Army Materials System (SIMATEX). - Conduction of interviews of process mapping with clients. - Elaboration of process diagrams and auxiliary documentation. -Scientific research of the areas related to the project.

Brasília, Brasil

Cofounder of the WT Soluções Empresariais, consulting firm focused on process and strategic management for small business.

Brasília E Região, Brasil

Worked on structuring and implementing quality standards based on ISO 9001, mapping (as is), redesign (to be) and controlling internal processes daily. In addition to that, I was the manager of an external project in which we developed the strategic plan of Domani, a consulting company in international affairs. I also participated in the preparation and.

Executive Mba, Digital Business / Gestão Digital

Módulo 1 - Novos modelos de negócios, transformação digital e cultura ágil Módulo 2 - Empreendedorismo, consumer insights e gestão.

Postgraduation, Financial Management

Industrial And Systems Engineering

Activities and Societies: International Visiting Program (Science Without Borders Program). Research Assistant: the work was conducted.

Bachelor'S Degree, Industrial Engineering

Activities and Societies: Participant in the Scientific Initiation Program (PIBIC) on the theme: "Application of Lean Healthcare in the.