Responsible for "technical wins" during pre-sales motion and managing post-sale client onboarding/implementation.-Built confidence in enterprise sales deals as a key strategic partner to AEs & technical advisor to prospects.-Architected technical diagrams to conceptualize support of customer workflow & integration requirements.-Scoped customer requirements to build out structured implementation schedules that met desired timelines. -Led an internal initiative to… Show more Responsible for "technical wins" during pre-sales motion and managing post-sale client onboarding/implementation.-Built confidence in enterprise sales deals as a key strategic partner to AEs & technical advisor to prospects.-Architected technical diagrams to conceptualize support of customer workflow & integration requirements.-Scoped customer requirements to build out structured implementation schedules that met desired timelines. -Led an internal initiative to overhaul the existing account assignment process to restore fairness & reduce bias.-Trained & certified solution enablement partners to be effective brand ambassadors & best practice experts.-Volunteered for industry events & co-hosted webinar series as a domain expert in attribution-related topics. Show less

-Leveraged my past technical sales experience to support AEs after only five weeks in new role due to team attrition.-Conducted in-depth technical discovery to uncover potential expansion (up-sell/cross-sell) opportunities within key strategic accounts.-"Wore the customer’s shoes" to serve as their internal advocate & communicate major solution gaps to our product & engineering teams.

Took ownership of Sales Engineering function to drive faster deal cycles, cleaner customer handoffs, and higher-yielding Proof of Concepts.-Synchronized with sales reps to push on strategic and contested deal cycles through competitive product positioning, de-escalation of buyer friction, and overcoming technical roadblocks.-Architected our Proof of Concept (POC) methodology to weave custom sandbox creation, automated touchpoint messaging, product training collateral… Show more Took ownership of Sales Engineering function to drive faster deal cycles, cleaner customer handoffs, and higher-yielding Proof of Concepts.-Synchronized with sales reps to push on strategic and contested deal cycles through competitive product positioning, de-escalation of buyer friction, and overcoming technical roadblocks.-Architected our Proof of Concept (POC) methodology to weave custom sandbox creation, automated touchpoint messaging, product training collateral, and product/services scoping into a seamlessly integrated repeatable process. -Curated product demos to address prospect needs and use-cases while emphasizing our product strengths and competitive advantages within the market. -Handled Information Security (InfoSec) inquiries and questionnaires around critical topics of regulatory compliance, cybersecurity, data privacy, cloud hosting, & GDPR. -Spearheaded our Product Led Growth Initiative - Free Trial rollout to reduce friction around customer conversion and automate part of our lead qualification and scoring process.-Onboarded new hires through extensive product education and coaching of best practices in client-facing communication. Show less

LiftIgniter is a Real-Time Machine-Learning Personalization and Predictive Analytics Platform As a Solutions Consultant/Sales Engineer, my core responsibilities are:- Managing the full technical pre-sales process from translating technical and business requirements of our customers to demonstrating our value proposition to technical/C-level audiences as the final step to signing new business. - Scoping and defining customer requirements within a comprehensive… Show more LiftIgniter is a Real-Time Machine-Learning Personalization and Predictive Analytics Platform As a Solutions Consultant/Sales Engineer, my core responsibilities are:- Managing the full technical pre-sales process from translating technical and business requirements of our customers to demonstrating our value proposition to technical/C-level audiences as the final step to signing new business. - Scoping and defining customer requirements within a comprehensive implementation plan that precipitates a mutual 'call-to-action.'- Preparing and presenting technical product presentations (demos) that focus on ease-of-implementation and overall fitness of our product to satisfy a prospect's business requirements.- Serving as a product and domain expert for subject-matter related to business and technical aspects of our value proposition.Other Responsibilities:- Handling customer implementations through our processes for JS SDK or (RESTful) API integration. - Monitoring our infrastructure data in real-time for potential aberrant behavior via Prometheus (APM tool) and PagerDuty (Incident Response).- Triaging and resolving customer support escalations when the main issue exceeded the technical breadth of our dedicated support team.- Serving as the main liaison between Customer Success and Engineering for any QA issues related to our Console/Dashboard. - Presenting at conferences (i.e. Digital Marketing MasterClass) to promote brand visibility and educate key industry influencers. Show less

‘Notflix’ is a data-oriented movie recommendations API that consists of four distinct ‘micro-services’ working together to deliver user-specific recommendation lists to viewers, in real-time. I was responsible for developing the ‘Browse’ service, the nexus of our microservice architecture. The 'Browse' service was primarily responsible for:1. Processing user engagement inputs (i.e. views, clicks) into events that were bundled and dispatched via AWS SQS queue to the ‘Events’… Show more ‘Notflix’ is a data-oriented movie recommendations API that consists of four distinct ‘micro-services’ working together to deliver user-specific recommendation lists to viewers, in real-time. I was responsible for developing the ‘Browse’ service, the nexus of our microservice architecture. The 'Browse' service was primarily responsible for:1. Processing user engagement inputs (i.e. views, clicks) into events that were bundled and dispatched via AWS SQS queue to the ‘Events’ service.2. Storing and maintaining a limited cache of user-specific movie recommendations to be displayed upon initial login.3. Making HTTP requests and processing responses for movie metadata (i.e. info, ratings, photos, video clips) from the ‘Movies’ service whenever a user clicks on a movie title. 4. Making requests for more movie recommendations via AWS SQS queue to the ‘Recommendations’ service and handling the responses. Technologies used:a. Amazon AWS EC2 instances for highly-performant web-scale cloud computing functionality.b. MongoDB for database storage of over 10 million rows of unique user data; indexing and horizontal-scaling (sharding) to optimize querying under heavy user-load. c. KOA’s Node.js web framework for its server-side native ‘await/async’ functionality, which increased overall RPS by 10% when compared to Express. d. A Redis memory cache layer within my server to temporarily store new user data, which led to nearly a ‘10X’ increase in RPS.e. A Node.js cluster module that ‘forks’ out individual server processes to different CPU-cores in order to optimize server performance within a multi-core (CPU) operating environment. Cluster implementation decreased the median latency from 50ms down to 1.3ms. Show less

Co-founder conflict is a root cause of 65% of ALL startup failures. To make matters worse, startups most often fail right after the successful close of their first round of fundraising.@ The Resolution Co, we seek to mitigate and prevent co-founder conflict during a startup's early-stages by properly aligning founder teams around a commonly-held vision for the company. This team exercise in communication, negotiation and, ultimately, compromise helps to establish enduring bonds of… Show more Co-founder conflict is a root cause of 65% of ALL startup failures. To make matters worse, startups most often fail right after the successful close of their first round of fundraising.@ The Resolution Co, we seek to mitigate and prevent co-founder conflict during a startup's early-stages by properly aligning founder teams around a commonly-held vision for the company. This team exercise in communication, negotiation and, ultimately, compromise helps to establish enduring bonds of camaraderie and mutual respect amongst founders before they embark on a journey of a lifetime together.Key Responsibilities:-Moderated founder team negotiations on 'business-sensitive' subjects* with the clear objective of alignment around a common vision for the company. Once a consensus is achieved, we enshrine their vision within a legally-binding Founders' Agreement.*i.e. commitment-level, equity-split, decision-making, roles & responsibilities.-Mentored early-stage founder teams in effective communication & dispute resolution best practices. -A regular lecturer on the 'pitfalls of startup culture' to visiting cohorts of the London School of Economics' Business & Entrepreneurship program. Show less

Women's Power Brunch is a non-profit organization that empowers women of color from under-represented communities to aim high and achieve success in higher education. WPB provides its members with 'lean-in' group meetings, informational sessions for graduate school applications, career coaching, networking events, and seminars that focus on standardized test prep.Day-to-day responsibilities include:-Filing and active oversight of WPB's state & federal 501(c)(3) status as a… Show more Women's Power Brunch is a non-profit organization that empowers women of color from under-represented communities to aim high and achieve success in higher education. WPB provides its members with 'lean-in' group meetings, informational sessions for graduate school applications, career coaching, networking events, and seminars that focus on standardized test prep.Day-to-day responsibilities include:-Filing and active oversight of WPB's state & federal 501(c)(3) status as a non-profit tax-exempt charitable organization. -Conducting due diligence for compliance issues related to public fundraising (charitable solicitation) and researching potential risk management solutions for successful operation within the heavily regulated non-profit education space. -Coordinating regularly held strategic white-boarding sessions with fellow co-founders to expand on WPB's business model and improve its operational effectiveness.Co-founders include a Forbes 30-under-30 nominee under 'Education' and the current Chief Inclusion Officer of Stanford's Graduate School of Education (former Diversity Director @ UC Berkeley's Haas School of Business). Show less

Provided legal services to MarketX's CEO by investigating potential compliance and regulatory issues within FINRA, the Frank-Dodd act, and other relevant bodies of securities laws. See attached article for a brief synopsis of the range of issues that I investigated and eventually cleared for the company.

Demonstrated empathy, creative problem-solving and situational management skills while facilitating negotiations between distressed parties with the clear objective of achieving an out-of-court settlement.Settled the vast majority of disputes handled during my three years in USC Law School's highly-selective Advanced Mediation Clinic. (~75% settlement rate) Some notable negotiations include reaching settlements in class-actions between the Los Angeles Unified School District… Show more Demonstrated empathy, creative problem-solving and situational management skills while facilitating negotiations between distressed parties with the clear objective of achieving an out-of-court settlement.Settled the vast majority of disputes handled during my three years in USC Law School's highly-selective Advanced Mediation Clinic. (~75% settlement rate) Some notable negotiations include reaching settlements in class-actions between the Los Angeles Unified School District and its teachers, and between dozens of hospitality business owners and physically-disabled patrons under the Americans with Disabilities Act in the aggregate of millions of dollars. Disputes handled spanned a wide range of practice areas including, but not limited to, family law (divorce), breach of contract, unlawful employment termination, unlawful detainer, civil harassment, personal injury and intellectual property infringement (copyright & trademark). Show less

Coordinated with a team of law students to perform rigorous legal research and build a foundation of references for Professor Stolzenberg's new textbook, which focuses on the controversy surrounding religious establishments and theocracy within the United States. Established contacts with and interviewed representatives from local government agencies and media organizations based in upstate New York with ties to the Satmar-Jewish community of Kiryas Joel. Navigated LexisNexis… Show more Coordinated with a team of law students to perform rigorous legal research and build a foundation of references for Professor Stolzenberg's new textbook, which focuses on the controversy surrounding religious establishments and theocracy within the United States. Established contacts with and interviewed representatives from local government agencies and media organizations based in upstate New York with ties to the Satmar-Jewish community of Kiryas Joel. Navigated LexisNexis and Westlaw legal search engines to locate relevant primary & secondary sources. Show less

Jamison Services, Inc. is a privately held company engaged in the ownership, management, development, and acquisition of commercial real estate. Headquartered in Los Angeles, California, it currently manages and leases over 100 commercial buildings comprising about 20 million square feet in total. With a market capitalization of over $3 billion dollars, Jamison Services continues to expand through the pursuit of multi-use commercial real estate within the Los Angeles market.As a Summer… Show more Jamison Services, Inc. is a privately held company engaged in the ownership, management, development, and acquisition of commercial real estate. Headquartered in Los Angeles, California, it currently manages and leases over 100 commercial buildings comprising about 20 million square feet in total. With a market capitalization of over $3 billion dollars, Jamison Services continues to expand through the pursuit of multi-use commercial real estate within the Los Angeles market.As a Summer Associate, my responsibilities were:Performing due diligence (lease & land-use review), financial modeling and competitive market research & analysis for various development projects and commercial properties within the company's portfolio. Building out a cash-flow projection model (pro-forma) for a ~$500M scoped budget mixed-use development project, "CIRCA," which officially broke ground in downtown Los Angeles in July of 2015. Used ARGUS and Excel to perform financial modeling & projection analysis of various assets within the company portfolio as well as for prospective acquisition targets. (DCF - cash flow analysis, asset valuation, and budget management). Negotiated with general/sub-contractors, architects and vendors over material terms, schedules, and fees of submitted work proposals.Supported in-house legal team in negotiating, drafting and reviewing commercial leases, rental agreements, and specific 'land-use' easements. Show less

Authored numerous memos, briefs, and topic summaries pertaining to prominent upcoming trials.Performed legal research on legal issues relevant to upcoming trials in state & federal court using Westlaw, LexisNexis and traditional print sources.Oversaw dozens of trials in state & federal court covering various civil & criminal practice areas. Shadowed & assisted Santa Clara County District Attorneys within various trial stages and during depositions. Provided direct… Show more Authored numerous memos, briefs, and topic summaries pertaining to prominent upcoming trials.Performed legal research on legal issues relevant to upcoming trials in state & federal court using Westlaw, LexisNexis and traditional print sources.Oversaw dozens of trials in state & federal court covering various civil & criminal practice areas. Shadowed & assisted Santa Clara County District Attorneys within various trial stages and during depositions. Provided direct assistance in several criminal cases including a high-profile gang homicide case. Show less

Provided supplemental private tutoring for students enrolled in test-prep courses (i.e. TestMasters, BluePrint, Kaplan, PowerScore). Classes ranged from one-on-one to as many as five students at a time.

Handled 'full-cycle' recruitment process starting with sourcing and screening potential candidates from job boards and ending with salary negotiations and presentation of offer letter. Under minimal supervision, self-started the process of placing dozens of qualified candidates into tech companies of different size and scope.Over 90% of my position assignments were filled before soft deadlines lapsed.Gained first-hand knowledge and insights into the uniquely competitive… Show more Handled 'full-cycle' recruitment process starting with sourcing and screening potential candidates from job boards and ending with salary negotiations and presentation of offer letter. Under minimal supervision, self-started the process of placing dozens of qualified candidates into tech companies of different size and scope.Over 90% of my position assignments were filled before soft deadlines lapsed.Gained first-hand knowledge and insights into the uniquely competitive HR landscape for technical talent in Silicon Valley. Show less