Somdev Singh Email & Phone Number

Mumbai, Mh, In

Mumbai Metropolitan Region

Mumbai, Maharashtra, India

New Delhi Area, India

Essel Strategic Think Tank - Identifying the Business Use cases across group companies - Media, Education, Infrastructure, Utilities, Online Retail and Finance Transform the line of businesses to retain market share, stay competitive and be ahead on technology adoption curve Robotic Process Automation for CRM, Revenue Assurance, SCM, HR functionsBusiness Intelligence using Big data analytics for Performance improvementDigital work flow to administer the critical processes and improve governance

Mumbai

Set up PMO for better governance and timely completion of projects (10 large projects running at a time) and facilitating the order book growth (5X growth) - Alignment of all stakeholders to maximize the revenue potential and optimal cost of completion (Roads| Solar| Transmission|Power Distribution| Water Distribution|Revenue recovery through Change of Scope (COS - INR 800 Mn accelerated recovery) and revenue Leakage protection in Toll System (Annual impact - INR 438 Mn)Essel compliance management system (ECMS) - 500 critical complianceUnder the leadership role at Essel, organization has won two Golden Peacock awards, two World CSR awards, Digital India Awards, two CIDC awards, and CII excellence award as an external recognition of best-in –class practices

Mumbai Area, India

Managing P&L 1500 Cr. Revenue and 100 Cr. EBITDA with 1 mn consumers with losses at 14% and Collection efficiency ~100%Consumer Life Cycle operations and IT (Oracle and 3rd party applications) from New Acquisition - Billing - Collection- Vigilance (Revenue and Cost)Technical and Commercial Loss reduction, Grid Analytics and Energy managementConsumer Analytics and Bad Debt RecoveryField Force Automation and Team productivity to deliver continual improvement - 600 plus field staff and 60 partners

Mumbai

NCR Corporation - Opex Business ModelATM Deployment - green filed roll out | OPex Model - first of its kind in India| 4000 ATMs| P&L|26 PSUs Banks| Stakeholders Management | Operations Management|• Improving the Revenue (transactions) and Uptime ( card Holder Availability) for the deployed ATMs and constant focus on cost reduction to improve the Gross Margin• Life cycle Management through Value Stream creation from ATM Planning & Logistics; Site Orders, Sourcing & Selection; Site Interiors & Execution; ATM Switch Connectivity & Cash Live; Billing & Collection stages• Vendor Performance Management for their 3rd party products and Cash Management Services

Mumbai Area, India

Set up PMO| Green field roll out - $1 Bn investment in phase-I|Network - Switching & Infra| Business IT| Commercial - Sales & Marketing| Regional expansion| Licensing compliance| • Program Management for Green filed roll-out of Telecom Network and Towers, Operational processes and integrating commercial operations with ERP System and 3rd party applications• Implementation of the organization- wide Information and Network Security system and Risk Management system (in line with ISO 27001: 2005 ISMS requirements)

Reliance Capital (NBFC)|Mutual Fund| Life Insurance| General Insurance| Stock Trading|consumer Finance|40 Mn Consumers| Revenue - 18520 Cr|Deployment of Business Process Management System, Six Sigma, 360 degree Knowledge Management and data led decisions to achieve 84% growth in Csat Score and Financial impact of INR 560 Mn (INR 1250 Mn across 3 years)

|Strategy to Deployment|Customer Satisfaction| Service Quality| Revenue Enhancement| Resource & Cost Optimization|Six Sigma| Process management| Dashboard management| System and Process audits|Sustain the market leadership through consistent service deliveries, performance management, innovation in commercial and IT processes, harnessing people's potential across sales force, Technical field staff, service delivery team and call center staff.Financial Impact through accelerated revenue realization and cost optimization to the tune of INR 50 Mn year-on-year with intense focus on Billing, Collection, Customer complaints, performance monitoring and Corrective & Preventive action.

National Productivity Council - DIPP, under Ministry of Industries, Govt. of India|Management Consultancy|Quality Management System| Productivity Enhancement| Industrial Engg.| Value Based Financial Analytics |Six Sigma |Lean principles|Kaizen|Deployed various business transformation model in the areas of automobile sector (TVS Suzuki, Eicher Motor and its 12 ancillaries, LML, Wesman group, Amtek Auto), textile sector (Grasim, Indo Rama Synthetics), Foods & Beverages (Godrej foods, Cadbury India), Agribusinesses (maxworth orchards, civil supplies corporation), MSME sector including financial institutions and many more.

Post Graduate Diploma In Innovation And Design Thinking

Pgdie, Industrial Engineering

Be, Mechanical Engg.