Amanda French Email & Phone Number

Atlanta, GA, US

• Design, test and deliver end-to-end digital product experiences across a developer centric product for internal users.
• Instrumental in building consistency across a develop.ent and deployment product experience, leveraging a design language system and collaborating with cross-functional teams.
• Responsible for leading and synthesizing design research efforts, moderated and unmoderated, to align business and design teams on the best user interfaces and experiences for developers.
• Continuously advocated for accessibility throughout design iterations and deliverables.
• Lead service design efforts and initiatives for the product I support.

• Designed, tested and delivered end-to-end digital product experiences across multiple insurance products for external and internal customers for a complex modernization program.
• Instrumental in building consistency across Auto and Property product experiences leveraging a design language system and collaborating with cross-functional teams.
• Responsible for leading and synthesizing design research efforts, moderated and unmoderated, to align business and design teams on the best user interfaces and experiences for customers.
• Continuously advocated for accessibility throughout design iterations and deliverables.
• Invested in design org culture through DE&I Chair position, event planning and facilitation, representing the PULSE (voice) of designers and being the QA and design language rep for our team to ensure adherence.

Colorado Springs, Colorado Area

Evaluated and implemented UX/UI best practices across the Compassion website. Consulted stakeholders on the user journey and product implementation as well as accessibility. Created advanced mockups, wireframes, prototypes and front-end code. Developed and executed in-depth user research studies while providing ongoing brand design evaluations.

Jacksonville, Florida Area

Created wireframes and prototypes in an Agile environment. Evaluated and implemented UX best practices across all digital media for optimal user experiences. Created social media and web graphics. Maintained the JEA.com CMS which included reviewing content and training website contributors. Evaluated and consulted stakeholders on accessibility.

Was responsible for leading art direction and creation of client identities and brand standards, as well as print collateral such as product line sheets, brochures, posters, and marketing packets. Conceptualized website layouts, banners and marketing campaigns while adhering to UX trends and HTML and CSS standards. Also, implemented new video strategies.

Designed logo, branding, and packaging, as well as maintained the brand goals and guidelines. Did ongoing collaborations for textile and room coordinate designs and photographed and edited images of product to list in online sales channels, print managing, and assisting with overall design decisions.

Created and designed layouts of weekly ads, direct mail, email and in-store signage. Produced press ready files for presentations and production needs both in print and web media. Represented all aspects of the company brand through print and web media in a cohesive manner.

Routed orders and assigning runs to drivers. Managed driver hours, knowledge of DOT standards, editing logs, and working with other departments to ensure all orders are processed correctly and in a timely manner. Extensive data processing is required including recording driver pay reports with extreme accuracy.

California & Arizona

I began with Best Buy as a Customer Service Representative. I advanced to a Geek Squad technician and later to the Senior Tech, managing my team. Once I relocated to Arizona, I worked at the corporate office as a District Administrator. All roles were heavily involved with customer service and making their relationship with the company a great one.

Master Of Science - Ms, Graphic Information Technology

Bachelor Of Fine Arts (B.F.A.), Graphic Design And Digital Media

Graduated Cum Laude

Associate Of Arts - Aa, Photography