Technical Operations Engineer - Cloud Infrastructure || Designing and Deploying Azure Virtual Machines to meet client requirements

As a Software Analyst/Engineer - Service Desk, I specialize in diagnosing and resolving software issues, ensuring seamless IT operations. My role involves analyzing user requirements, providing technical support, and implementing effective solutions to enhance service quality. With a focus on customer satisfaction and operational efficiency, I work to optimize systems and support processes, driving continuous improvement in IT service delivery. #SoftwareAnalyst #ServiceDesk #ITSupport #ProblemSolving

Handle Multiple Project Client Support to resolve technical issues. Proficient in communication skills to connect with Clients and provide on time resolution. Hands-on experience on multiple software and tools like ServiceNow, Active Directory, Outlook, Microsoft Azure AD, VMWare, Citrix, Cisco, OneDrive, Okta, Zscaler, LogMeIn Rescue, GoTo Assist etc. Received Appreciation as a High Performing Team, received multiple individual appreciations from clients.

🚀 Excited to Share My DevOps Internship Experience! 🚀I am thrilled to announce that I have successfully completed my internship in DevOps at High Catch Private Limited, from March 2024 to July 2024, in association with StarAgile. This experience has been incredibly enriching, providing me with hands-on exposure to various DevOps practices and tools.During my time at High Catch, I had the opportunity to work on:🔧 CI/CD Pipelines - Implementing and optimizing pipelines to ensure smooth and efficient software delivery.🌐 Cloud Platforms - Gaining practical experience with cloud services and deployment strategies.📈 Monitoring and Logging - Utilizing tools like Prometheus and Grafana to monitor application performance and ensure reliability.⚙️ Automation - Streamlining processes through automation, enhancing overall productivity.I am grateful to the team at High Catch and StarAgile for their guidance and support throughout this journey. This internship has significantly contributed to my growth in the field and has prepared me for future challenges in DevOps.Looking forward to leveraging these skills in my next role and continuing to grow in this dynamic field!#DevOps #Internship #CloudComputing #CI/CD #Automation #Monitoring #ProfessionalGrowth #StarAgile #HighCatchPrivateLimited