As an accomplished Operations Manager with Accounting knowledge and over three years of experience, I excel in driving efficiency, optimizing processes, and leading teams to achieve outstanding results. My educational background includes a Bachelor of Commerce degree and postgraduate certificates in Business Analysis and Operations Management, equipping me with a robust foundation in business principles and advanced analytical skills.Professional Experience:Operations Management: Successfully led manufacturing operations at KK Roofs & Tiles, achieving a 15% reduction in operational costs and a 10% improvement in financial accuracy.Strategic Planning: Implemented a 3-month strategic plan that increased market share by 10%.Quality Control: Enforced strict quality control measures, resulting in a 25% increase in customer satisfaction.Financial Management: Improved cash flow by 20% through efficient account management and timely supplier negotiations.Leadership: Conducted performance reviews, training, and motivation, boosting repeat business by 30% and workflow efficiency by 15%.Key Skills:Strategic Planning, Implementation, Multi-tasking, Adaptability, Decision-Making, Problem Solving Leadership, Team Building, Quality Control, Customer Service, Time Management, Attention to DetailTechnical Proficiency:Software: Advanced skills in MS Word, Excel, Access, PowerPoint, MS Project, and Outlook.Tools: SAP & QuickBooks.Customer Service Expertise:High Satisfaction Rates: Maintained a 95% customer satisfaction rate.Efficient Problem Solving: Reduced response time by 15% by managing multiple tasks and prioritizing customer needs.Adaptability: Excelled in a fast-paced environment, demonstrating flexibility and a proactive approach.Internship Experience:Wealth Management: Conducted investor profiling and stayed abreast of industry trends at Hedge Group of Companies Ltd.Research & Analysis: Enhanced dynamic asset allocation models through ongoing research.Certifications:GAAPSAAP ERPQuickBooks OnlineProject Management FoundationsWHMIS CertificateAchievements:Client Conversion: Converted 10+ potential clients to purchasers in 3 months.Leadership: Served as Student President at St. Berchmans College.Community Service: Volunteered during the Kerala Floods 2018.As a proactive and adaptable professional, I am committed to continuous improvement and excellence in operations management. I am eager to leverage my skills and experience to contribute to the success of dynamic organizations and drive meaningful impact.
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Accounting TechnicianNerds On SiteLondon, On, Ca
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Accounting AssistantNerds On Site Jun 2024 - PresentLondon, Ontario, Canada1. Financial Reconciliation & Management.• Reconciliation of QuickBooks Online (QBO) accounts with bank statements to ensure accurate and up-to-date financial records.• Manage weekly and monthly budget preparation for better finance management.• QBO postings.2. Fund Allocation and Payment Management• Decided on fund allocations and managed supplier payments by evaluating available resources and strategically deferring payments as necessary.3. Business Registration & Payroll Administration• Foreign Business Registration in various U.S. states where operations were conducted, ensuring full compliance with state and federal laws.• Streamlined the documentation and filing processes to facilitate efficient state-specific business registrations.• Filed essential forms with U.S. government agencies and managed timely tax payments to maintain regulatory compliance. • Registered payroll in multiple U.S. states, ensuring compliance with diverse state-specific regulations.• Accurate calculation of payroll, including deductions, withholdings, and tax liabilities.• Maintained critical compliance documents, including W-2 forms, I-9 forms, and contractor agreements, to support audit and legal requirements.4. Preparation of contractor agreements in compliance with state and federal laws.5. Operational Oversight • Coordinating daily operations of the company to ensure smooth flow of process. • Preparation of forms for factoring company based on payroll and contractor invoices to facilitate payment. 6. Strategic Decision-Making• Collaborate with senior accountants on fund management strategies, prioritizing critical payments and addressing cash flow challenges. 7. Cross-Functional Communication• Serve as the primary liaison between internal teams, external partners, and government agencies to ensure alignment in operations and compliance.
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Customer Service AssociateSutherland Oct 2021 - Jan 2022Ernakulam, Kerala, India• Provided excellent customer service by addressing inquiries and resolving issues promptly, with 95%customer satisfaction rate.• Demonstrated strong organizational skills by managing multiple customers and tasks while prioritizingcustomer needs, reducing response time by 15%.• Proactively identified and solved issues, showing flexibility and an innovative approach to problem-solving.• Excelled in a fast-paced environment, demonstrating the ability to handle stress and meet tight deadlines. -
Wealth & Portfolio ManagementHedge Equities Ltd Apr 2020 - May 2020Kerala, India• Profiling: Conducted in-depth investor profiling to understand the risk tolerance, investment goals, andpreferences of high- net-worth clients.• Research and Analysis: Stayed abreast of industry trends, market developments, and regulatory changes impactingwealth management. Conducted ongoing research to enhance the effectiveness of dynamic asset allocationmodels and refine the investor profiling process.• Conducted ongoing research to enhance the effectiveness of dynamic asset allocation models and refine theinvestor profiling process.
Sona Sibi Education Details
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Operations Management And Supervision -
Business Analysis
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Finance And Taxation
Frequently Asked Questions about Sona Sibi
What company does Sona Sibi work for?
Sona Sibi works for Nerds On Site
What is Sona Sibi's role at the current company?
Sona Sibi's current role is Accounting Technician.
What schools did Sona Sibi attend?
Sona Sibi attended Fanshawe College, Fanshawe College, St. Berchmans College, Changanassery.
Who are Sona Sibi's colleagues?
Sona Sibi's colleagues are Matt Smith, Cassie Lamaster, Ryan Wilson, Lefrancois Andre, Luis Fernando Mendoza Cáceres, Paul Miller, Bibiana Garcia.
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Sona Sarah
Final Year B.Sc. Psychology (Honors) Student| Christ University, BangaloreAbu Dhabi Emirate, United Arab Emirates
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