Sonal N Singh Email & Phone Number

Bengaluru, Ka, In

1. PRD Creation, ideation of features: Responsible for the creation of Product Requirement Documents (PRDs) and generating ideas for new features to enhance the Pharmaceutical Manufacturing product.2. In my role with a Pharmaceutical Manufacturing product, I conducted user research to deeply understand the needs and pain points of our key users, primarily pharmacies and pharmacists. I translated these insights into user stories, ensuring accurate capture and actionable direction for our development team.3. Collaborated across functions to refine requirements based on client and team feedback, aligning with business objectives.4. Liaised with designers to facilitate comprehension of the product design vision and guide the transition to actual design through wireframing, flowcharts, and client communication.

For the MSME Export Marketplace project, I spearheaded user story creation based on requirement gathering , solicited and implemented client feedback, devised thorough test cases, conducted functional testing, facilitated UAT release support, and maintained clear communication with clients.

Gurugram, Haryana, India

Chandigarh, India

I worked here for on the product which was a payment options software serving healthcare providers in the USA, I played a pivotal role as a Business Analyst as well as a QC in the Financial Technology domain. My responsibilities encompassed end-to-end testing of web and mobile applications for a payment plan platform. Collaborating closely with upper management, I analyzed and tested functional cases, provided strategic solutions for recurring roadblocks, and actively contributed to the design and development of new features. Additionally, I led scrum calls as part of the agile process, coordinated UAT activities, participated in QA activities, including verification and validation testing in HIPAA-regulated contracts. I excelled in bug reporting, tracking, retesting, and debugging across multiple browsers, contributing to the seamless execution of innovative financing solutions for this American business.

Chandigarh, India

Bengaluru, Karnataka, India