Sonal Dawar Email & Phone Number

Halifax, Nova Scotia, Canada

Halifax, Nova Scotia, Canada

Halifax, Nova Scotia, Canada

• Operational Leadership: Orchestrated daily operations and streamlined referrals via the Ocean e-referral platform, prioritizing urgent cases.
• Efficient Referral Handling: Managed telephone inquiries, updated Ocean database, and ensured prompt follow-ups on referrals.
• Meticulous Documentation: Maintained detailed records of referrals via Smartsheet for comprehensive overview and reporting.
• Collaborative Communication: Facilitated effective information exchange among healthcare professionals.

Nova Scotia, Canada

• Domestic and Personal Assistance: Executed household tasks and provided domestic support within the facility, ensuring a clean and comfortable environment for residents.
• Patient Mobility and Assistance: Transported and accompanied patients within the facility, facilitating seamless movement and ensuring their comfort and safety.
• Inventory Management: Maintained and updated stock in various sections of the facility, ensuring the availability of necessary resources for smooth operations.
• Personal Care Assistance: Assisted residents with personal care activities, including feeding, ensuring their well-being and comfort.
• Emotional Support: Provided companionship and basic emotional support to residents, fostering a supportive and comforting environment.

New Delhi Area, India

• Quality-driven Coordination: Led inter-departmental efforts, ensuring compliance with NABH guidelines for high-quality patient care.
• Operational Management: Oversaw daily functions, contributed insights for process improvement, and managed teams on the floor.
• Patient-Centric Care: Focused on enhancing patient satisfaction, gathering feedback for analysis and continual improvement.
• Strategic Discharge Planning: Played a key role in discharge planning, closing complaints via RCA, and implementing CAPA.
• Evidence-based Recommendations: Utilized compiled monthly discharge data to generate evidence-based insights, fostering informed decision-making and continuous improvement strategies in patient care.

New Delhi Area, India

• Data-driven Insights: Compiled and presented monthly discharge data for informed decision-making in patient care.
• Compliance and Financial Accountability: Conducted quality audits, maintained transparent financial documentation, and ensured adherence to standards.
• Resource Management: Oversaw office supply management, talent acquisition, and operational enhancement.
• Customer Service Focus: Resolved complaints, ensured a conducive work environment, and managed financial resources optimally.
• Administrative Excellence: Managed recruitment, financial documentation, supply procurement, and office operations.

⏺️Aware patients about Breast Cancer ⏺️Utilizing the patients' waiting time by interacting with them and answering their queries about preventive health care.⏺️https://www.facebook.com/Preventive-Healthcare-Awareness-with-Max-India-Foundation-262960780884370/Created a Facebook page to spread awareness about preventive healthcare online.

Patparganj

⏺️Assisting in NABH Closure Report.⏺️Conducted a “Patient safety and patient privacy audit”.⏺️Creating Excel sheets for incident lists.⏺️Audit of consent form.⏺️Creating Excel sheet for Hazard and Vulnerability tool assessment.⏺️Conducting pre-operative and post-operative surveys of cancer patients.⏺️ Surveying oncologists.

Pusa Road, New Delhi

Internship in dietetics departmentResponsibilities given:-⏺️Assisting dietician in patient assessment rounds.⏺️Assisting dietician in regular assessment of food products and storage of food products.

Health/Health Care Administration/Management

Master Of Hospital Administration, Healthcare

B.Sc Honours, Zoology/Animal Biology