Sonali Khan Email and Phone Number
Founder of GLAD Foundation | LGBTQIA+ Advocate | Advancing Inclusive Travel and Tourism with IGLTA | Championing Diversity & Inclusion at
@
IGLTA
fort lauderdale, florida, united states
Sonali Khan's Location
New Delhi, Delhi, India, India
Sonali Khan's Contact Details
Sonali Khan work email
- Valid
Sonali Khan personal email
n/a
About Sonali Khan
I'm Sonali Khan, a passionate transgender rights activist and social entrepreneur committed to empowering LGBTQIA+ communities across India and beyond. As the founder of GLAD Foundation, I lead initiatives that focus on empowerment, career development, and workplace inclusion for LGBTQIA+ individuals. My work is inspired by my personal journey, and I am dedicated to creating spaces where every voice is heard and valued.In addition to my role at GLAD Foundation, I work with the International LGBTQ+ Travel Association (IGLTA) to promote safe and inclusive travel experiences for LGBTQIA+ individuals worldwide. IGLTA, the leading global network for LGBTQ+ welcoming tourism businesses, is committed to advancing equality and safety in travel. Through my involvement with IGLTA, I help ensure that LGBTQIA+ travelers can explore the world without fear of discrimination, fostering a travel environment that is both inclusive and supportive.
Sonali Khan Work Experience Details
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Iglta Accredited & Iglta Foundation CoordinatorIglta Jul 2024 - PresentNew Delhi, Delhi, IndiaIn my role as the IGLTA Accreditation and Foundation Coordinator, I oversee the accreditation process for hotels, resorts, and other lodging businesses, helping them achieve high standards of LGBTQ+ inclusivity. Additionally, I support the IGLTA Foundation's initiatives, which focus on leadership development, research, and education to advance LGBTQ+ travel globally. My work ensures that businesses are not only meeting criteria for inclusivity but are also actively contributing to a more welcoming travel environment for the LGBTQ+ community. -
InternIglta Jun 2023 - Jul 2024Delhi, IndiaAs an intern at IGLTA, I played a vital role in supporting the Accredited Program and the IGLTA Transgender Advisory Board. My responsibilities included handling communications, coordinating accreditation efforts, and contributing to the planning of key events such as the IGLTA Global Convention 2023. I also assisted in preparing for the IGLTA Symposium India 2024 and authored blogs focusing on LGBTQIA+ tourism in India. This role provided me with valuable insights into global LGBTQ+ travel trends and the importance of creating inclusive travel experiences.
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Founder And Executive DirectorGlad Foundation Apr 2023 - PresentNew Delhi, Delhi, IndiaAs Founder and CEO of GLAD Foundation, I provide strategic leadership, oversee legal compliance and financial planning, and manage day-to-day operations. I drive fundraising, craft communication strategies, and foster community partnerships. Additionally, I serve as a subject matter expert on inclusion and workplace diversity, representing the organization in external forums. -
Charter Members Of Delhi Madhyam RainbowRotary Club Jun 2024 - Nov 2024New Delhi, Delhi, IndiaAs the Club Service Projects Chair for the first LGBTQIA+ Rotaract Club in India, I lead initiatives focused exclusively on empowering the LGBTQIA+ community. My role involves identifying community needs, planning and implementing impactful service projects, and ensuring they align with Rotary’s mission of "Service Above Self." I work closely with community members, local organizations, and our Rotaract club to create safe, inclusive, and sustainable projects that make a lasting difference. Our efforts are dedicated to fostering an environment where LGBTQIA+ individuals are supported, empowered, and celebrated. -
FellowshipThe Bachchao Project Apr 2023 - Jul 2023Engaged in comprehensive training sessions encompassing self-study, practical tool application, mentorship, workshops, peer collaboration, and access to small grants.Acquired hands-on experience in digital safety best practices, addressing the urgent need to protect oneself and others from online violence and harassment.Contributed to the creation and dissemination of the Safe Sisters Guide, a resource tailored by LGBTQIA+ individuals, focusing on mobile-first digital safety strategies.Assisted in developing the Digital Security Trainers’ Assistant, providing accessible guidance for new trainers to conduct effective digital security workshops.Demonstrated commitment to fostering digital safety awareness and building resilient communities against the growing epidemic of online violence targeting LGBTQIA+ individuals. -
Project ManagerTweet Foundation May 2022 - Jun 2023Delhi, IndiaAs a Project Manager at Tweet Foundation, I excelled in mentoring and coaching trans individuals, guiding competency development and career pathways. I devised strategic plans for community development and placement in collaboration with external partners, demonstrating excellent relationship management. Overseeing program life cycles, I ensured seamless execution aligned with organizational goals. Proficient in data management and reporting tools such as Excel, Word, and Google Sheets, I also cultivated relationships with diverse stakeholders, conducting advocacy sessions with healthcare, legal, and corporate entities. -
FellowshipThe Red Door Sep 2022 - Mar 2023Delhi, IndiaEngaged in The Red Door (TRD) – CREA Fellowship Program, targeting young women leaders in disability, mental health, gender, and sexuality advocacy.Mentored within the program to bridge the gap between passion and transformative social action.Developed skills to drive positive change, emphasizing empathy, humility, solidarity, and self-awareness.Committed to making a meaningful impact in areas of disability, mental health, gender, and sexuality.Actively participated in a fellowship fostering leadership and understanding complexities of social action. -
FellowshipLeading With Pride Jul 2022 - Feb 2023Delhi, IndiaExplored and harnessed personal strengths to empower self and others.Cultivated a Passion For Change, understanding the drive to create positive impact.Developed a Strong Sense of Self, embracing life experiences for authentic leadership.Fostered a Constant Curiosity, challenging assumptions to break barriers.Cultivated a Bias for Bold Action, identifying thoughtful, empowering strategies.Engaged in mentoring relationships with internal leaders for inclusive impact.Contributed to Production Enablement, collaborating with organizations to support program accessibility and build diverse talent pipelines. -
Shelter Home SupervisorNazariya: A Queer Feminist Resource Group Mar 2022 - May 2022Delhi, IndiaOversaw day-to-day shelter operations, ensuring cleanliness, safety, and security.Managed house economics, including budgeting, billing, and compliance with health and safety regulations.Maintained a safe and effective environment for staff, clients, volunteers, and visitors. -
Customer Service SpecialistIgt Solutions Oct 2021 - Mar 2022Gurugram, Haryana, IndiaManaged end-to-end airline operations, handling reservations, web support, and group bookings.Addressed inquiries related to inventory management and communicated with lodging partners.Proactively resolved potential issues with lodging partners and provided support for supplier self-service.Maintained positive vendor relationships, adhered to procedures, and met performance expectations. -
Customer Service RepresentativeTelus International India Apr 2021 - Sep 2021Noida, Uttar Pradesh, IndiaEfficiently handled high call volumes, assessing customer needs to achieve satisfaction.Established and maintained sustainable relationships with customer accounts.Delivered precise information, met service targets, and addressed customer complaints effectively.Maintained records of interactions, processed accounts, and adhered to communication procedures. -
Sr. Associate - OpsWns Apr 2019 - Sep 2019Navi Mumbai, Maharashtra, IndiaSr. Process Associate for Expedia - Airline Schedule Change (ASC).Managed US-based client queries on air travel and flights.Handled all aspects of Airline Schedule Change (ASC) queries.Proficient in Multi GDS (Amadeus, Sabre, Farelogix).Managed Voluntary, Involuntary, and Manual GDS escalations.Provided end-to-end resolution for all GDS-related queries. -
Customer Service RepresentativeHexaware Technologies Oct 2018 - Mar 2019Navi Mumbai, Maharashtra, IndiaWorked as Sales Executive for HDFC life Personal loan against the policy. -
Associate-Account ManagementSutherland May 2018 - Sep 2018Navi Mumbai, Maharashtra, IndiaProvided technical support for American Telecom, troubleshooting internet, VoIP, and HSIA TV services.Assisted customers with billing disputes, credit calculations, and package upgrades/downgrades.Responded to AT&T customer chats, addressing account management and billing inquiries.Added value to customer experience by offering products and services to new and existing AT&T customers. -
Customer Service SpecialistWipro Nov 2017 - Apr 2018Thane, Maharashtra, IndiaAs a Customer Service Specialist for the AJIO process, I provided end-to-end support to customers, addressing a wide range of queries and concerns. My responsibilities involved resolving customer queries effectively and efficiently, escalating issues to the appropriate teams when necessary, and raising service requests for specific concerns, such as payment issues. I ensured a seamless customer experience by offering tailored solutions and maintaining clear communication. This role allowed me to develop strong problem-solving, communication, and customer relationship management skills, contributing to enhanced customer satisfaction and loyalty. -
StewardWaterstones Hotel Oct 2017 - Nov 2017Mumbai, Maharashtra, India
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Customer Service RepresentativeConcentrix Dec 2016 - May 2017BangaloreAxis Bank Process (credit card department) client service.Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. -
Customer Service RepresentativeIntelenet Global Service Pvt Limited Jun 2016 - Nov 2016Thane, Maharashtra, India
Sonali Khan Education Details
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Political Science And Government -
The Lalit Suri Hospitality SchoolBaking And Pastry Arts/Baker/Pastry Chef -
Shri Shankar Shetty College Of CommerceBusiness/Commerce, General
Frequently Asked Questions about Sonali Khan
What company does Sonali Khan work for?
Sonali Khan works for Iglta
What is Sonali Khan's role at the current company?
Sonali Khan's current role is Founder of GLAD Foundation | LGBTQIA+ Advocate | Advancing Inclusive Travel and Tourism with IGLTA | Championing Diversity & Inclusion.
What is Sonali Khan's email address?
Sonali Khan's email address is so****@****lta.org
What schools did Sonali Khan attend?
Sonali Khan attended Indira Gandhi National Open University, The Lalit Suri Hospitality School, Shri Shankar Shetty College Of Commerce, Anjuman Khairul Islamis Institute.
Who are Sonali Khan's colleagues?
Sonali Khan's colleagues are Adrienne Duenas, Alfredo Ferreyra, Har Krishan, Di Kumar, Antonella Benedetti Becerra, Esthefany Barrientos, Martina Barth.
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