Sonal Singh Email & Phone Number

North Carolina, United States

San Jose, California, United States

San Francisco Bay Area

Singapore

Bangalore Area, India

1. Develop and maintain deep technical understanding of solution sets, architecture and full product line.2. Responsible for RFP’s, and RFI’s, Designing, proposing solutions to customer, working closely with different Business Units.3. Maintains a good understanding of competitor solutions, products and services.4. Support ASR with client meetings and presentations.5. Consult with Customers to identify solutions that are technically achievable and technically viable for sales… Show more 1. Develop and maintain deep technical understanding of solution sets, architecture and full product line.2. Responsible for RFP’s, and RFI’s, Designing, proposing solutions to customer, working closely with different Business Units.3. Maintains a good understanding of competitor solutions, products and services.4. Support ASR with client meetings and presentations.5. Consult with Customers to identify solutions that are technically achievable and technically viable for sales proposal.6. Work closely with customers technical team on solution development and proposals.7. Set up and prepare equipment for customer demonstrations and evaluations.8. Actively participate and consult with virtual teams to further technical projects and initiatives. Show less

Bengaluru Area, India

Almost 6 Years of Technical Services experience in the Core Architecture and Routing Domain, which includes design, implementation and troubleshooting of Layer 3 networks and involves frequent customer interaction, change and configuration reviews, testing and implementation of network changes.Analyzing complex issues related to Packet routing and IOS architecture to identify solutions and meet customer needs. Handling issues such as crashes, high CPU, memory leaks and memory corruption… Show more Almost 6 Years of Technical Services experience in the Core Architecture and Routing Domain, which includes design, implementation and troubleshooting of Layer 3 networks and involves frequent customer interaction, change and configuration reviews, testing and implementation of network changes.Analyzing complex issues related to Packet routing and IOS architecture to identify solutions and meet customer needs. Handling issues such as crashes, high CPU, memory leaks and memory corruption on routers1. Team Lead and point of escalation for the routing technology.2. Mentored new hires on best practices and technology training3. Conduct and manage interviews for prospective candidates4. Mentored SRA( visually impaired) so that they can be a part of the organization5. Initiated Lead generation in the Team which consists of 50 people and help sales team to re-visit customer’s contract or if there is any possibility of making business.6. Carried out engineering engagements at Cisco to help developers improve products.7. Collaborate with other engineers within team as well as across technologies to solve customer network complications. Involves day-to-day interactions with HTOMs, NCEs and Accounts Teams8. Recreate customer networks and scenarios in lab to resolve complex issues and increase hands-on.8. Published external articles on Support Community which is refereed by Cisco Customer'sSkills:• Platforms 800 ,1700, 2600 , vg224 , AS5400 , ISR-G1, ISR-G2 , 7200 , 7300 , ubr 10k ,ASR 1K,N5K,N7K,7600 Show less

Bachelor Of Engineering (Be), Information Technology

Master Of Science - Ms, Cybersecurity