Plans and manages projects for installation by ensuring a clean scope of work; facilitating the definition of project goals and deliverables; developing realistic project approach and timeline; assigning appropriate resources; and communication and coordination of project activities and status. Contributes to project knowledge and process by participating in project scope review; ensuring order information is complete and accurate; assisting in gathering technical information to provision flawless orders; leading investigation and resolution of project issues, conflicts, and escalations; determining process changes to deliver quality installations; and collaborating with business units to track orders to ensure efficient order flow.Identifies, documents, tracks, and mitigates project processes by reviewing project documentation and solution; understanding and discussing customer requirements and constraints; assessing the steps to provision customer orders; addressing project actions, issues, and potential risks; developing project plan and approach with team members; and researching process development gaps. Establishes expectations for project communication and coordination by setting project guidelines and roles of each team member; facilitating team meetings; serving as the main point of contact to internal and external project teams; maintaining multiple customer orders simultaneously; informing the team of project status changes; aligning key business units for consensus decision making procedures; resolving and/or escalating project issues in a timely fashion; and balancing stakeholder interests while respecting team member input and opinions.