-Coordinate and organize program events, workshops, and meetings, resulting in increased program engagement-Monitor and manage program budgets and expenses-Prepare and create social media campaigns, content creation, flyers, email newsletters, and presentations.-Developed and implemented a program evaluation system to measure program effectiveness and identify areas for improvement

-Identified and analyzed key market trends to develop and execute social media outreach strategies that boosted revenue and engagement.-Established relationships with key customers and stakeholders to drive sales and develop new business opportunities-Developed and executed engaging content strategies for Instagram, TikTok, and Facebook, driving brand awareness and fostering community engagement across diverse audiences-Managed customer interactions through social media platforms by promptly addressing inquiries, resolving concerns, and ensuring a positive online experience

-Demonstrated excellent product knowledge and provided personalized recommendations, focused on increasing sales through active customer interaction-Provided technical product demos to prospective customers that highlighted the product’s features and capabilities-Trained and mentored new sales staff on customer service, product knowledge, and sales techniques