Sonia Munoz Email and Phone Number
Sonia Munoz work email
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Sonia Munoz personal email
Over 10 years of banking experienceWell-disciplined with proven ability to manage multiple assignments efficiently under pressure while meeting deadlinesArticulate communicator who is fluent in English and Spanish
Citi
View- Website:
- citigroup.com
- Employees:
- 201877
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Assistant Vice President- Citi Private BankCiti Dec 2021 - PresentMiami-Fort Lauderdale Area
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Business Control Analyst 2, Aml OperationsCiti Jun 2015 - Dec 2021Miami, FloridaSupporting and assisting the US management team in coordinating all the required approvals for the Customer’s Client Risk Framework (CRF) and responsible for the first approver level.Supporting the BUCO coordinating and distributing all AML alerts and ensure closure prior to compliance department deadlines.Supporting the monitoring of the OneSource tracking queues to ensure that all Annual Reviews, Exception Requests, Public Figure Reviewing and Overlay Reports are completed prior to compliance deadlines.Act as liaison with Compliance (Advisory and FIU) to ensure that cases are closed in a timely fashion after all required CRFs have received requisite approvals.Leading improvement projects to streamline the Customer’s Risk Profile improvement and AML alerts processes.Reviewing and approving/rejecting all level one OneSource submissions to ensure quality and consistency in the KYC program
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Sr. Branch Customer Service RepresentativeHsbc Retail Banking And Wealth Management Jun 2011 - Jun 2015Miami/Fort Lauderdale AreaUndertook data preparation as assessed and described in Department Manual, Bank’s policies and other proceduresTrain, mentor, and supervise teller staffEstablished contact/rapport with customers in order to identify customer needs and actively promote bank productsProcessed Wire transfer for domestic and international clients Completed the sales of basic products (bank accounts, personal loans, cards etc)Handled general customer queries and address them as appropriatesUpdated customer profile by maintenance in systems and account packagesMaintained accurate account status daily statistics and daily filing -
Customer Service AssociateCiti Sep 2010 - Jun 2011Miami Beach, FlExecuted financial transactions in accordance with the bank policies and compliance proceduresResolved account service issues and respond to customer inquires promptly and effectivelyDeepened client relationships by effectively referring bank products and servicesServed as Head Teller’s back up in her daily job functionsAchieved referral and scorecard goals
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Customer Service RepresentativeWachovia/Wells Fargo, Naples, Fl Nov 2009-August 2010 Nov 2009 - Aug 2010Naples, FlProcessed customer transactions within established guidelines Identified and made sales referrals, recommended alternate channels, cross-selling bank services and products for Wells Fargo partners.Duties included safe deposit, merchant/vault, ATM processing, bonds and coupons, foreign currency and night drop.
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Enrollment FacilitatorHip (Health Plan Of New York), New York, Ny Oct 2007- June-2008 Oct 2007 - Jun 2008Greater New York City AreaPresented the HIP Child Health Plus, Family Health Plus and Medicaid benefit Plans to community groups, small business and prospective subscribers, explaining requirements applicable to NY State Assisted prospective subscribers in completing the appropriate application forms and meeting necessary enrollment requirements for completion of the enrollment processAssisted groups and individuals of diverse backgrounds (mostly low income) in selecting the appropriate health plan and facilitated new enrollment and re-certification processes.Developed and implemented a marketing planning conjunction with sales management to enhance enrollment opportunities.Maintained records and reports as required
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Administrative AssistantCity University Of New York July/2007-October/2007 (Temporary) Jul 2007 - Oct 2007Greater New York City AreaAssisted immigrant New Yorkers seeking information on citizenship and immigration-related issues.Offered citizenship application assistanceAdvised on other immigration-related issuesPhone answering and messages
Sonia Munoz Skills
Sonia Munoz Education Details
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Computer Science -
Computer Information Systems
Frequently Asked Questions about Sonia Munoz
What company does Sonia Munoz work for?
Sonia Munoz works for Citi
What is Sonia Munoz's role at the current company?
Sonia Munoz's current role is Assistant Vice President Citi Private Bank North America.
What is Sonia Munoz's email address?
Sonia Munoz's email address is so****@****tal.org
What schools did Sonia Munoz attend?
Sonia Munoz attended Lehman College, City University Of New York-Herbert H. Lehman College.
What skills is Sonia Munoz known for?
Sonia Munoz has skills like Banking, Financial Analysis, Risk Management, Financial Risk, Anti Money Laundering, Customer Service, Kyc, Sales, Microsoft Office, Management, Loans, Crm.
Who are Sonia Munoz's colleagues?
Sonia Munoz's colleagues are Stefano Delgrano, Melony Jones, Eliecer Retana, Bawani Valaitham, Clover Joseph, Teresa Decker, Magdalena Jakubczyk.
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3firstmidwest.com, yahoo.com, barnettcapital.com2 +184727XXXXX
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