Sonia Retersdorf Email & Phone Number

Austin, Texas, United States

Frankford, Delaware

I have been trained to be the liaison between customer problems and solutions. Major responsibilities include point of contact sales, time management, sales reporting, team building and training new hires.

Provided customers a solution for mobile and home internet services through Clearwire. Major responsibilities include point of sales services, activation/installation and future support contact. Created a positive mind-share of the Clearwire name throughout the different Best Buy locations.

Seasonal marketing position within Best Buy where my main objective was to promote the benefits of Canon products to customers and the Best Buy associates during the holiday season. Made sure all of the Canon advertisements and products were properly on display. Effectively and efficiently trained Best Buy employees on all things Canon.

Assisted customers on the phone, online and face to face with all aspects of their mobile devices. Trained as manager by preparing schedules, attending weekly productivity meetings, creating new hire interviews and assessing employee reviews. Coached and trained all of the associates how to properly use activation and repair sites. Ensured the department had proper inventory by performing weekly stock counts.

Education record

High School/Secondary Diplomas And Certificates