Sonia Obrien Email & Phone Number

Greater Chicago Area

>PIM Data Base Management - implementation of enhancements, taxonomy and attribute maintenance and alignment for data collection, coordination of exports for brand and ecommerce websites and customer data synchronization.>Data Engineering - create/coordinate data transformation and enrichment rules for GDSN requirements and B2B requirements.>DAM - migration and configuration for asset workflow management and syndication.>Global data projects - collaboration and lead for NA region.>Interface with internal departments and external customers to resolve issues and ensure data quality.Systems:SAP ERP, Kittelberger Media Solutions GmBH - MPE/MDP, Syndigo, 1Worldsync, Pirobase Imperia GmBH - Prima, Cliplister GmBH, Salsify Inc., Aprimo DAM

Mount Prospect, Il

*PIM Data Base Management - implementation of enhancements, coordination of exports for brand and ecommerce websites and customer data synchronization.*Data Engineering - created/coordinated data transformation and enrichment rules for GDSN requirements*Manages the global data synchronization initiative by coordinating implementation of required data attributes.*Global data projects - collaboration and lead.*Currently maintains publications for 10 retailers consisting of over 10,000 active subscriptions in both the 1WorldSync GDSN and Edgenet Marketing Data Pools. *Interface with internal departments and external customers to resolve issues and ensure data quality.*Train users on database features and benefits.*Data migration from SAP MDM to MPE (Marketing Publishing Engine - Kittleberger).*Taxonomy and attribute review and alignment for e-commerce websites, marketing materials and data pool data synchronization.*Build and maintain data quality rules and help text in Clavis Data Quality Engine.SAP ERP, SAP MDM, Kittelberger MPE/MDP, Clavis Technology, Edgenet Supplier Portal, Edgenet Connect, 1Worldsync US and DE, Pirobase Prima, Cliplister, Salsify

Initiated and maintain material determination resolution for order entry. Initiated/improved communication processes to customers via order entry team by utilizing text notes regarding product information. Simplified and increased departmental efficiency for training new hires and servicing the customer by creating and maintaining CS One Stop, a comprehensive compilation of resources used by customer service.Handled the Industrial Northeast and Great Lakes Region.Was the Editor/Distributor of all incoming faxes to the Avaya East Queue. Additional tasks were to support Regional Field Sales Representatives and customers, train/support team members, price hold/order block resolution and provide call center backup.

At Chapter One Rare Editions we believe in providing book collectors world-wide with outstanding service, value, and selection in high quality rare, out-of-print, collectible, and antiquarian books. Specializing in Fine Bindings, First Editions, Historically Significant Authors in Literature, Theology, and History.