• Certified Mac and mobile technician for Apple products and services to efficiently diagnose and resolve customer issues.• Repairing relationships with customers and creating new partnerships through effective verbal and reliable written communication skills to draft legal documentation maintaining the Company's standard of service.• Facilitating and mentoring the onboarding of new team members to align them with the Company's Standard of procedure and ethos. • Achieving high Net Promoter Score results, while consistently performing in the top percentile of mobile technicians with an efficient pace and exceptional customer service experience and aligning the team members to the new training and processes of the Company.

•Taught graduate level students Business Law, Business Ethics, Advertising ethics and Press laws and ethics and conducted several literature based and law based workshops and seminars.•Conducted legal seminars for graduate and under graduate students at various colleges in University of Mumbai on issues relating to women sexual harassment, voyeurism and stalking focusing on making women aware of their legal rights and the avenues for them to get support.•Held the position of legal counsel for the Anti-bullying committee at St. Andrews College in the University of Mumbai for 2 years.

Flight attendant at a prestigious international airline, serving and providing hospitality to guests on board. Trained in CPR and First Aid along with Safety Emergency Procedures like fighting fire and emergency evacuation.