Sonja Schlusche Email & Phone Number

Melbourne, Victoria, Australia

KEY RESPONSIBILITIES• Internal communication and collaboration• Employee and consumer voice• Change communication• CEO communication

Melbourne

KEY RESPONSIBILITIES• Team leadership• Internal and external communications• Advocacy• Media relations• Brand management

Melbourne, Victoria, Australia

KEY RESPONSIBILITIES• Content production• Platform management (website, social media, newsletter, intranet)• SEO and SEA• Brand management

Doncaster, Victoria, Australia

KEY RESPONSIBILITIES• Copywriting • Social media and website management• Social media advertising• Monitoring and reporting

Nürnberg

ERGO Direkt insurance is specialised in direct sales by internet, social media, and phone with high expertise in digital marketing. Germany's most frequently chosen direct insurer in the B2C market with 4.5 million customers, 9.6 million contracts, and 2,000 employees. Its net profit came to 43.4 million Euros in 2016. ERGO Direkt's broad-based portfolio includes life insurance, health insurance, old-age provision, and property-casualty insurance. ERGO Direkt is a subsidiary company of ERGO, one of the major insurance groups in Germany and Europe. Worldwide, the group is represented in over 30 countries. ERGO is part of Munich Re, one of the world's leading reinsurers and risk carriers.KEY RESPONSIBILITIES• Managed, trained, and supervised Social Media Managers and Online Communication Managers, who planned and produced multimedia content, were responsible for online monitoring and issues management, and managed a wide range of social media and content channels and the social media community • Designed, implemented, and evaluated a successful social media and content marketing strategy as well as process guidelines for social media customer service and community management• Launched and/or extended the company's business accounts on Facebook, Twitter, Instagram, YouTube, Pinterest, Google+, and LinkedIn as well as a corporate blog and an online-magazine• Developed multichannel content campaigns, based on owned, earned, and paid media• Founded and managed the corporate blog's editorial team, which consisted of 15 coworkers from marketing, communications, HR, sales, and customer service• Established long-term relations with German parent bloggers• Analysed data and reported social media insights to the Head of Department and the board

Nürnberg

KEY RESPONSIBILITIES• Planned, created and managed multimedia content for social media, digital campaigns, online sweepstakes, media releases, and website copy• Managed the annual content marketing plan and the day-to-day editorial schedule• Managed communities and social media customer service• Collaborated with marketing agencies and social media influencers

Nürnberg

BW Bildung und Wissen is a publishing house with over 200 employees who publish and manage the media package planet-beruf.de on behalf of the German Federal Employment Agency. It consists of an online magazine and several print magazines for pupils, teachers, and parents. It provides information about all topics concerning career choice, job application, and vocational training.KEY RESPONSIBILITIES• Designed, planned, and realised online and print magazines in German and Turkish • Wrote articles and teaching material for pupils, teachers, and parents with intercultural background• Managed the editorial plan • Collaborated with design agencies and translators