In its third iteration, J2SI is an innovative and evidence based case management service for people experiencing long-term homelessness in Melbourne, Victoria. It differs from transitional service as it provides the time needed for people to access permanent housing, as well as improvement to their quality of life. Staff have the ability to work intensively with small case-loads, and use a key worker and team approach to delivery individualised support for 3 years. As a Program Coordinator, I am able to; - Providing Leadership and support to the J2SI Intensive Case Managers through supervision, training and secondary consultation.- Working collaboratively with the manager and team leader to contribute to a high functioning team. - Assist program team to embed program targets and support team to achieve outcomes. - Support Quality framework, reporting and continuous development. J2SI is funded through a Social Impact Investment, providing opportunity to test out new funding models to address the issue of chronic homelessness, through support of 5 domains.- Sustained Housing- Social Inclusion- Health and Well-Being- Economic Participation- Independence

Providing leadership in the provision of high quality, effective case-management to clients of Sacred Heart Mission. Supervising the day to day activities of J2SI Case Managers.

J2SI uses a first of its kind approach in addresses of long term homelessness in Australia. Through relationship based approach, providing long term support of 3 years intensive case-management, it works from the premise that if people can sustain housing and manage complex health issues this can act as a solid foundation for increased skills building and allow them to become part of their community. J2SI works with individuals intensively over the course of 3 years, using a trauma informed approach and strength based practice, and working collaboratively with external support services, specifically on the following domains; 1. Sustained Housing2. Social Inclusion3. Economic Participation4. Health and Well-being 5. Independence

Ensure transparency of practice is maintained and that service/s delivered achieve targets, meet KPI’s and drive outcomes. The working relationship between the Advanced Program Worker and program staff provides an opportunity for issues such as ethical, professional and best practice standards to be addressed, and to promote appropriate, respectful and effective client care. Demonstrates best practice and provide guidance, coaching and mentoring of other program staff in relation to the delivery of client care and quality service delivery. Providing a point of focus for program staff to discuss client related issues utilising a reflective framework.1. Technical and administrative Tasks2. Quality and Control3. Coaching and Mentoring

Providing Homelessness support for individuals at risk of losing their current housing and becoming homeless, or individuals who experience reoccurring homelessness. Support is provided to assist individuals to be linked into the various housing providers across Melbourne, while also exploring different options best suited for each individual client, ranging from; private rental, supported accommodation, etc. ACSO is a leading service provider for ex offenders, providing wrap around service. It's vision is to provide a safe and inclusive community, freed of crime and prison. Create Another Chance - Ending the cycle of crime!

Providing 'Psycho-Social' support to individuals living with various levels of mental health issuesand complex needs, as well as supporting individuals with forensic background. Through promoting the recovery model of rehabilitation, support was provided in order to help individuals transition from Glenside Psychiatric Hospital to independent supported accommodation within community environment. Using Individual Recovery Plans, support was able to be provided to assist clients reach their maximum potential and identify what goals they would like to achieve.